TAG Automotive Repair in
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Address:524 E Brannen Ave #2, Flagstaff, AZ, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Auto repair shop
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Zip Code:86001
Working Time and Location
What clients say about TAG Automotive Repair in Flagstaff (AZ)
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10 Love TAG! And flagstaff towing. You know there are times things don’t always go as planned. But there are people and business’ that make an unplanned car situation sooooo much better. TAG did exactly that! The F150 needed repair. I called Tom at TAG. He suggested a tow service(I ask). They picked us up and delivered us to TAG promptly. TAG worked out whatever was wrong with the vehicle. It is older and may need future service. I wanted to have an ongoing trustworthy relationship with an auto repair business. I have that. I 100% recommend TAG.
Jun 11, 2025 -
Brought my car in with an apparent electrical issue (window wouldn't auto-roll, stereo/AUX not working as well as the mileage display and the buttons on my console). The guys diagnosed the problem and fixed it so easily they didn't charge me, not even a service fee. Will definitely be going back for future issues
Jul 08, 2025 -
The staff have been fair, honest, and transparent about pricing and necessary repairs. I brought my truck in for the first time this year after repeated issues with other local mechanics. Unlike my past experiences, the team here took the time to call me, explain the work needed, and show me exactly what was being done and why. Their professionalism and thorough communication have earned my trust
Feb 05, 2025 -
Heard a weird noise from our brakes and luckily they were nearby, so we dropped in. The sound stopped on the way, but one of the guys came out, checked it for free, and said it was just some rust—nothing to worry about. Super helpful and reassuring.
May 08, 2025 -
I spoke to Tom today about a vehicle that they service and am looking to purchase from their customer. He took time to get the information for me and I appreciate it. He only got testy with me once Thank you from your Tucson friends
Aug 17, 2024 -
I was in flagstaff only for a few days. I needed an oil change and went to Valvoline. Valvoline gave me a list of maintenance items my car needed, which scared me because I needed to be able to drive down the mountain to Phoenix tomorrow. I found TAG because of their great reviews. Even though they were busy and about to go to lunch, they very kindly inspected the items I was most concerned about, the serpentine belt and the brakes. They showed me both were in good shape. I offered to pay for the inspection, but they very kindly waived the fee. I am in flagstaff often and will definitely use TAG for anything my car needs when I'm here. Very trustworthy and kind guys, and a business you can trust :) Thank you again!
Jul 05, 2024 -
These guys are amazing! Straight to the point , excellent work done on our Jeep Liberty. Super super HONEST people that are knowledgeable and fair. They don't trick you into doing extra and unnecesary work ( as many mechanics here in Flagstaff AZ), they are very HONEST, and they try to work with you as much as possible! No wonder their shop is always busy!!!! we HIGHLY recommend them!!!!
Nov 25, 2024 -
Tom and Gene and crew are the best. Don't look any further for rock solid service. I've taken our vehicles there for years. One of our favorite locally owned and operated small businesses.
Oct 22, 2021 -
Great shop. Honest and fair prices, quick and reliable service. I've been to a number of shops in town and this is definitely the best.
Mar 25, 2025 -
Amazing service, got us in, and our car fixed in the same afternoon on blackfriday when most shops told us we wouldn't get help until Monday stranding us away from home. So grateful for the expertise, genuine care, and efficiency.
Nov 30, 2024 -
Tom always takes great care of our vehicles. Every time we bring a vehicle in to TAG the work is top-notch and is done quickly. We highly recommend TAG Automotive.
Sep 04, 2024 -
I was so impressed with TAG automotive repair. My son and I arrived in Flagstaff yesterday and his car wouldn’t start anymore. We dropped it off early morning. Gene called us in less than 30min with a quote for a new battery. The repair was finished in one hour. We really appreciated the great service. Gene explained everything well and was very courteous. Highly recommend TAG!
Aug 22, 2023 -
I had an oil change and drain plug replaced; nothing major. But I definitely want to give a positive review for a place when they treat you well. Service was quick and professional. Update. Since my original review I have taken a few vehicles in for repair, diagnostics, and general peace of mind. These guys are solid. Their prices are fair, service and repairs are done reasonably fast, and their work is very good. Probably one of the best mechanic shops I have been to. Last time I dropped off a vehicle my wife asked why I go to TAG; my answer was because they have talked me out of repairs they didn’t think I needed. That builds trust.
Dec 30, 2023 -
My son goes to NAU. He drove his Dodge Neon down from the Portland, OR area about 5 years ago and it immediately broke down. The guys at TAG did a great job with the repair and were very fair. Now my son is going to grad school in Pittsburg in the fall and is going to drive his 2002 Honda CRV there. I had him take it to TAG and have them check it out. They, again, did a great job and were very fair. I highly recommend TAG for any of you car repair needs.
May 17, 2024 -
Made an appointment with them, showed up at appointment time. Was told we will get to when we get to it. When they did get too did not explain it would be $155 for dx. Was called back and not told cost of service. Turned out to be an air cabin filter. Which other places I called said there is no dx just check it and cost to replace is about $50. This place charged $198 to replace an air cabin filter. Plus they were rude.
Jul 19, 2024 -
A very professional place. I called on a recent afternoon and asked about pricing and availability for brakes and oil change. Gene asked a few pointed questions to see if rotors were needed - while he was working on a car. What nice guy to still be able to help on the phone and give a quote. Born and raised in Flagstaff but been gone for the last 20 years. Only shops and mechanics where I personally know someone do like Gene did. The next morning the car was done. Nice! As far as pricing goes, fantastic! I read the local reviews before I made any phone calls and after speaking with Gene I was confident that TAG would take care of the situation.
Apr 14, 2022 -
Tom and Gene have been servicing all my vehicles since they founded TAG more than 10 years ago. Always upfront and honest, fair pricing and spot on estimating when the repairs will be completed. Great at diagnosing and the repairing the difficult problems the first time. Two Thumbs up!
Oct 31, 2022 -
TAG is the only shop we trust. Their work is outstanding, they're honest and straight forward. After another shop told us we had $6k worth of problems, TAG took the time to properly diagnose and fix that AND what the other shop missed. We were treated like family. I can't recommend them enough!
May 29, 2023 -
I have no hesitation recommending Tag Automotive Repair. Tom, the owner has integrity and will treat you right. He understands and practices the Golden Rule: “treat people the way you like to be treated” I appreciating him!
May 28, 2024 -
Found these guys on Yelp with high rating, and had our 2003 Nissan Frontier towed there when it wouldn't start. They diagnosed the problem quickly as a clutch pedal switch bracket failure which would prevent ignition. Being as the truck is 20 years old that part is not available any longer so they took the initiative to rebuild the bracket and fabricate a fix. Really impressed with their initiative and responsiveness. Highly recommend!!!
Nov 17, 2022 -
I cannot thank the mechanics at Tag enough. My husband and I were stuck in the snow in Munds Park and they were the only company out of the 15 our insurance called that was willing to help us. We were 90 minutes from home and desperate for help. Not only did they come out quickly but they four mechanics and discovered that there was a damaged vacuum tube that was preventing the 4 wheel drive from engaging. Had we simply been towed we wouldn’t have been able to drive ourselves home. Everyone was very professional. We had a great experience.
Jan 11, 2022 -
These guys are fantastic. I've trusted both of my cars to them over the past 3 and a half years, and referred many others cause it's tough to find trustworthy guys who get the job done right and back their work up. Never any problems they couldn't handle on my old civic, and always got fair prices, quality parts and free estimates. They will beat any other shop's prices and will give honest fair advice. They love their work and won't mess up your car. Thanks again Tom, Gene and crew!
Jun 11, 2014 -
These guys are awesome! I was passing through Flagstaff from Utah when I could hear a vacuum/air leak on my Nissan. I stopped in and within 5 minutes they had it diagnosed with a new part on the way. I wasn't over charged and they guys were so kind. I had a great experience with Tag.
Jul 22, 2022 -
I was really impressed with TAG Automotive. I got a quote from University Auto for $2,900 to replace the radiator and heater core on my car. Concerned that the quote was too high, I called TAG Automotive for a second opinion. Gene from TAG Automotive was shocked when I told him the price I was quoted, and he told me I could bring my car over to him and that he'd look over it the next day. I dropped my car off to TAG and the next day Gene called me and quoted me $1,397 with tax for replacing my radiator and heater core. I told them to go ahead and do the work on my car, and they had it fixed and back to me within 4 business days. Thanks to TAG Automotive, I saved $1,500. As a young woman, my biggest fear when my car needs maintenance is being taken advantage of by dishonest mechanics. Take your business to TAG Automotive and you will get quality service from honest mechanics.
Nov 19, 2021 -
Fall 2019, TAG replaced my brakes and wheel bearings. They also worked on my A/C electrical and coolant system. Spring 2020, I brought my truck back to them to service it before I did some long-distance driving. After inspection, they told me my wheel bearings were shot and that I should replace the brakes as well, to be safe. I reminded them that they had replaced both of those 6 months earlier. They were kind and told me they would warranty out the wheel bearings and replace them for free. Great news! They also replaced my shocks during this visit. Ten days later, I’m driving across the country and keep hearing this grinding sound. When I bring the truck in to a mechanic in Michigan, they tell me the wheel bearings are toast. I replace them with this shop in Michigan and they’ve been great ever since. The whole situation makes me wonder whether the wheel bearings ever got replaced via warranty during my May visit. I don’t have any record of them being replaced, because as the representative at TAG told me, it wasn’t worth the paperwork and time. I felt at the time that I should have gotten something in writing, but I took their word for it. They are the only mechanic I’ve used in Flagstaff, and some things they’ve worked on have been great, but the whole wheel bearing situation was a let down. As I’m getting ready for another long drive, and would like some service on my truck, I would like to bring it here, but I’m worried.
Nov 10, 2020 -
I live and work in the Grand Canyon National Park. The heater in my car stopped working! Brrrrr! The first shop I scheduled an appointment with, cancelled the day I took off work to get my car fixed. I called several shops in Flagstaff and Tag automotive was the only one who agreed to see my car. They were able to fix my water pump and get me back on the road with heat by the end of day! So grateful for their service!
Jan 28, 2023 -
Honest mechanics are few and far between- Gene and Tom are the exception! I'm always hesitant to visit a mechanic- there's so many bad ones out there, you never know what you're dealing with. I've been to TAG multiple times with 3 different vehicles. Gene and Tom have always been honest, straight forward, and good on their pricing. There's been more than one time where they could have lied and ripped me off, but they told they were truthful. I had a front wheel bearing go out on my old car. I was ready to replace both front wheel bearings, but they talked me out of it- they talked me out of paying them more money! My truck quit running while on the road, and I had it towed to TAG. I was expecting potentially $600+ in repairs. They determined it was something with the ignition, which ran $150- again, they could have lied, and charged way more, but they were honest! Stop by or call TAG before visiting anywhere else in town!
Oct 14, 2016 -
These guys are awesome! We were traveling through Flagstaff when we discovered a bad sound coming from our motor. We stopped by a few places but they were all too busy, but then we discovered T. A. G. Automotive. They not only diagnosed the problem in 3 minutes (dying alternator), but also squeezed us into their already busy schedule and got it done in less than an hour. We can't say enough good about these guys!
Apr 08, 2023 -
Fantastic experience. On our way to flagstaff we were getting loud vibrations from our car. TAG was only a few miles from our hotel and after a short phone call I felt very confident that they would solve the problem, as well as get us in right away. They gave me a ride back to my hotel and in half an hour called me with the issue, a bad wheel hub. The price was more than fair, but more important to me was the friendly, trustworthy service. Within 2 hours everything was better and we can drive home safely and enjoy our vacation with peace of mind. THANK YOU.
Apr 16, 2013 -
I noticed that when I pushed my brake pedal it was almost to the floor before it would resist and engage, so I called them up and asked if they could have a look at the situation. Gene came out and had a look right away, and discovered that I had leaks in both my brake lines and that they wouldn’t likely last the day. They asked if I could leave the car overnight and or get a rental car for a day and I explained that I’ve got 4 kids and I’m their only parent, plus I’m new in town and so don’t have many people I could call upon to help me out. Given my situation, they shuffled some things around to make time, and we lucked out that they happened to have all the parts they’d need. They got my whole front brake system replaced in less than 90 minutes and for under 4 digits! It was an unexpected expense but they made the experience very workable and they literally may have saved my life and my children’s lives by not letting me to drive home with what could have become zero brakes at any time. I will definitely use them again if ever I have a mechanical issue with my car.
Dec 21, 2021
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