Murphys Heavy Towing, Off-Road Recovery & Semi Truck Repair in
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Address:5385 N Dodge Ave, Flagstaff, AZ, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Towing service
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Zip Code:86004
Working Time and Location
What clients say about Murphys Heavy Towing, Off-Road Recovery & Semi Truck Repair in Flagstaff (AZ)
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Had an air leak issue w my coach and burned up compressor. Alex and Brad were awesome! Got me right in and fixed it immediately. Back in the road. Thank you guys! Highly recommend. Knowledgeable w diesels, professional, excellent customer service.
Jul 11, 2025 -
Best truck service in Arizona, my radiator was damaged, i contacted them, and they come immediately for help, they changed radiator very quickly, highly recommend Murphys Towing &Repair. And Staff was also helpful. Michelle,Alex,Treagan,Jason thanks guys you're the best
Jun 05, 2025 -
I considered on a huge repair in your shop in Flagstaff because you have an excellent reviews on Google and I left you one for towing service. Probably there are a lot of great mechanics in your shop but not that ones who fixed my truck. Your manager gave me verbal one month warranty on a labor but a big issue that your mechanics made was discovered later. I didn’t say anything when you finished repair on a two weeks later, I didn’t say anything when there was not enough oil in the new engine when I picked up the truck. I didn’t claim anything when found my exhaust shields and towing hooks missing. I agreed on $500 compensation for road service when my truck didn’t start in NM after few days from engine replacement, because your mechanics didn’t change the fuel filter and I lost my next load and three working days (I have checks and rate confirmation). And my new engine was enforced with starting fluid what could damage it! But, after all those troubles, some noise and vibrations comes up and I put my truck for diagnostic in the another shop. They found engine bushings broken and your guys who swap the engine couldn’t not see that! Your shop charged me additional $300 dollars for bad fuel lines but why they didn’t advise to replace the bushings while it was easy?? Now I had to pay again for work with new engine and bushings replacements. I lost one more week and took flight from Chicago to my home in Los Angeles and back! And all of this after I paid $44600 to Murphy’s! I have submitted a claim but got no word back and of course no compensation for bushings at least.
Mar 23, 2025 -
I had a light issue with my 2023 Pete and stopped in and was greeted and then James walked out to the truck. James addressed the issue and said he would get right on it while I checked in with Jessica. The issue was fixed without too many items and it was probably one of the best job ever. Both James and Jessica were professional and of course super friendly. Without any reservations I recommend working with both James and Jessica at Murphys Towing! Just hope I'm in the area if ever I have truck issues in the future. Thank you, Ken Green owner of Semper Fi Transport.
May 15, 2025 -
Can’t say enough how much I recommend this company- everyone from Michelle and Michael, to Tate and Rick were incredibly informative and professional and compassionate. They helped turn a very frustrating situation into a funny memory. Many thanks!
May 19, 2025 -
Chris did an above and beyond service call. He rode along with me to see what was going on when i was having trouble with my moving truck and after the repair to help me understand what the difference was. He kept me in the loop about what was needed to get us safely back on the road! Tim was a fantastic professional tow truck driver! He pointed out to me things that were needed to travel safely whilst pulling my trailer! Michelle and Brad were both friendly and knowledgeable about the ins and outs of the repair process that helped get our moving truck back on the road and home safely to Minnesota! I highly recommend Murphy’s Towing! Thank you all!
Apr 28, 2025 -
I'll admit that I complain a lot about how bad customer service is when you're on the road. However, these guys are awesome. Jessica Cody and Chris had me back on the road very quickly and their prices were reasonable. I Had a tire come apart on me a few miles from Ash Fork made a quick phone call. Jessic was very nice and a pro on the phone. The had a quality Tire in stock. I was in and out there and less than an hour. Highly recommend this shop!
Jun 28, 2025 -
What a great team! I was traveling across country in Penske 26 ft truck with a car carrier when warning lights started showing on the dash. After coordinating with Penske they directed me along with my wife, cat and good friend in the “chase” vehicle to Murphys. Unfortunately Penske’s system showed a bad address. Once I realized that I reached out to Murphys directly. I spoke with Jessica from dispatch who cleared up the issue and sent me in the right direction. Once at the shop, I met Michelle in Service. She immediately took control of the situation and put the repair work into motion. Alex, the technician, showed, up got the story and went to work. The problem was quickly identified as a faulty sensor. It was replaced and a regen completed. We were back on the road in less than two hours. Thanks for the professionalism and friendliness. Not to mention the chuckles we shared from some light hearted banter. All the best.
Apr 24, 2025 -
I cannot express enough gratitude to Murphy’s Towing for their professionalism, understanding, and exceptional customer service. This is never a situation anyone wants to find themselves in, but they made the process as smooth and stress-free as possible. I was in a unique position, as I was not listed on the vehicle’s registration. However, the team went above and beyond to assist me in obtaining the necessary documents, ensuring that I could retrieve my car without unnecessary complications. Their patience and willingness to help made all the difference. A special thank you to Michelle and Tommy—without their dedication and support, I wouldn’t be back in my car today. Their kindness, efficiency, and thorough knowledge of the process made what could have been a frustrating experience into one that was seamless and reassuring. Murphy’s Towing is a company that truly cares about its customers, and I highly recommend them to anyone in need of towing or vehicle retrieval services. Five stars all the way!
Mar 10, 2025 -
Today I was serviced by Chris B. I had a blowout and he was here with him 40 minutes. Very nice guy, clean and professional and actually is helping me out when I’m in a pinch with my rim. Highly recommended.
Jul 24, 2025 -
This company is awesome. After waiting for over 3 hours for Economy towing with no end in sight, Murphys showed up within 20 min as they knew we were stuck off a dangerous stretch of the freeway. The driver was courteous and professional. 5 stars all around!
Jun 24, 2025 -
I recently had the pleasure of working with Murphy's Towing in Flagstaff, Arizona, and I cannot say enough good things about their service! From the moment I called, Michelle at the front desk was incredibly kind, patient, and reassuring. She walked me through the process, answered all my questions, and ensured help was on the way quickly. When Tommy, the driver, arrived, he was nothing short of amazing. Professional, friendly, and highly skilled, he handled my vehicle with the utmost care and made sure I felt safe and supported throughout the entire process. Tommy went above and beyond by explaining what he was doing and even offering tips for avoiding similar issues in the future. What truly sets Murphy's Towing apart is their commitment to excellent customer service, fair pricing, and genuine care for their clients. Michelle and Tommy made a stressful situation so much easier to handle, and I’m incredibly grateful for their help. If you’re ever in need of towing or roadside assistance in Flagstaff, Murphy's Towing is the absolute best choice. Five stars all around—thank you, Michelle, Tommy, and the entire team for your outstanding service!
Mar 11, 2025 -
I am an owner operator who hauls high value time sensitive open deck freight in which I developed mechanical issues N/B on 17 phoenix to flagstaff. I pulled over near 6 pm and phoned a couple of shops that didn’t answer or had no offers of assistance for several days . I contacted Murphy’s HD Tow / Repair and was fortunate enough to have spoken to Michelle who was extremely helpful and honest with scheduling availability. Having a ARI sleeper truck and in need of shore electricity Michelle assured me that Michael the GM would make accommodations for me and he did . Michael set me up and also assured me they would tend to my repair needs as scheduled and they did. While there for 2 days most of my assistance came from Jason who was constantly checking on truck and personal needs (almost like a concierge) , thank you “J” I appreciate you. Anyone in need of towing , road side assistance or shop services do yourself a solid a gets Arizona’s best “ Murphy’s Towing “ on your side . Big thanks to Michelle , Jason and Mike for all the support !! Greenwood Express
Apr 13, 2025 -
On our way to the Grand Canyon in our 44 ft Thor motor coach we got a flat tire. Obviously we were in a remote area, but literally every place I called for a tire was not the least bit interested in providing road service. AAA I'm looking at you! Murphy's Towing was the only place that responded to my situation. There technician Christopher Butzlaff was very quick to my location with a new tire in hand. He was very professional and quick to get my family and I back on the road. Murphy's Towing saved the day! Thank you.
Jul 01, 2025 -
Murphy’s Towing provided exceptional service with professionalism and understanding. This is never a situation anyone wants to be in, but they made the process incredibly easy and stress-free. From start to finish, they were efficient, helpful, and ensured everything was handled smoothly. A special thank you to Michelle and Tommy for going above and beyond. Their kindness, patience, and expertise made a stressful situation much more manageable. Without their support, I wouldn’t be back in my car today. I highly recommend Murphy’s Towing to anyone in need of towing or vehicle retrieval services. Their dedication to customer service is truly unmatched. Five stars all the way!
Mar 11, 2025 -
Good honest people, reasonable price and very knowledgeable mechanics. Alex did a good job, Michelle was very sweet and Collin towed my truck with a great care. I hope I will never need to use these guys but if I get unlucky again in that area I will use them again.
Apr 16, 2025 -
Driving to Flagstaff from Phoenix in a Penske truck I started to lose coolant. The company they sent out to diagnose my truck was Murphys Towing. They got here faster than the eta. The technician Christopher Butzlaff diagnosed my truck quickly. Unfortunately I need a radiator. Murphys towing already has a tow truck inbound. I recommend this company for your road side emergencies.
Jul 15, 2025 -
We had a trailer break down just outside of Flagstaff. Alex arrived and handled everything. Very efficient and we were at the shop in no time. This is a very friendly company. Thanks for a job well done!! If you ever break down in or around Flaggstaff, definitely the company to call.
May 18, 2025 -
We we're traveling in our Rv when a belt broke. We decided to spend the night on the highway because it was getting late after making many calls. Finally the next morning called our insurance they refered Murphy's. Jeff arrived in the ETA that was giving to us. Jeff was laid back and giving the situation he assured us no problem to big. Towed us to our RV park where we were staying so we could hook up ie. (Water and electric.) So at that point we could wait safely for our roadside mechanic (Dave of Roadside repair). Who was also great. Could come and fix our Serpentine belt that had broke. Thanks Jeff and Murphy's Towing. Great job!
Oct 08, 2023 -
Chris B arrived earlier than Penske said he would, and quickly identified what was wrong with our rental moving truck. He had a great friendly attitude, and got it fixed on the spot without having to tow it and we did not have to unload into another truck. Saved the day! Thanks again!
Jun 24, 2025 -
Murphys in ashfork was awesome got me in quick an back on the road. Jessica A. James and Chris V were great to work with. Definitely will go back!
Jul 16, 2025 -
Fantastic experience with Murphys Towing. Everyone was friendly and helpful. Jessica, James, Christy, Marc , Cody and Violet hinding in her closet we great to be around and entertaining. Of course the did fantastically getting my truck in and out in a timely manor. Thanks.
Jun 11, 2025 -
Outstanding customer service and knowledgeable of diesel. I was having a problem with my engine overheating. The head mechanic Alex was actually off that day by stopped by the shop. He had the mechanic on duty check a few things. To come to find out, my radiator was clogged with dirt. This guy is an asset to your company for knowing stuff like the, along with Chris, Jason, Michelle and Brad. You have a great team there.
Apr 29, 2025 -
These people were so kind and worked hard to help us! Chris B came first to see what was wrong. The police wanted to have us towed but he took the effort to ask if he could escort us to the shop. In the morning we met Alex as he was coming into work. I ask if he would look at the wheel and explain what I needed. He said yes sure. He crawled right into it lol. He worked all day taking that thing apart covered in grease and needing to eat. He is diabetic. We then met Michelle and Brad…. Oh my goodness. We laughed and shared stories. Turns out Michelle was friends with my daughter on tic toc. Small world. They were both very professional and handled my boss like pros so I didn’t have to. Teagan has been here all day but volunteered to stay over to help us get on the road. I hope I never see any of these people in this situation again. However I feel like I made some friends today. I will stop by and bring lunch sometime and shot the breeze. They made a crazy situation bearable..
May 16, 2025 -
I was stranded on the side of the interstate hauling an oversize load. My truck was overheating so I pulled over to let it cool off. It shut down and wouldn't start again. Chris B showed up, and helped me get my truck running again. He was really nice and very professional. Big shout out for saving me!
Jun 18, 2025 -
Driving on the i40 in Az near Flagstaff, we hit some debris in the road causing a flat tire. Murphy's Towing was very quick to respond to my call for help. There technician Christopher Butzlaff came out to install my spare tire. Very happy with the service provided.
Jul 01, 2025 -
Amazing service! I am so very thankful for Murphy's Heavy Towing. Like many stories that involve a tow truck, first I did something less than intelligent. : ) I called Murphy's, got an immediate answer. Violet understood the situation and had me send some pics of the situation for the truck operator and I kid you not, less than half an hour later Caleb was onsite and got be back in the road. Literally. : ) Being stuck right next to a busy road like I-40 is a bit panic inducing. Being stuck there with my son, even more frustrating. But dealing with professionals at Murphy's - a good ending to the day. Thank you!!!!
May 18, 2025 -
I had a flat tire in a remote location. AAA told me they had no one available in the area. Murphys Towing came to my rescue. The tow truck driver Christopher Butzlaff had my spare tire on and me back on the road in no time. If your ever in need of roadside assistance in northern Arizona, Murphys is the one to call. Can't recommend them enough.
Jun 25, 2025 -
James and Jessica to the rescue! They saved us. AAA is horrible and didn’t tell us about this shop. We were stuck for hours on the side of the road and managed to make it to Murphys Towing. James got us on the road and made sure the truck ran tip top! So thankful to have found this shop.
Jun 13, 2025 -
Another truck cut a corner and took my bumper off (as well as other damage) while I was sleeping. Needed the bumper to be taken off so I could finish my run and make it back to the shop. Called murphys towing, young man came out (forgot his name) with his well mannered dog and removed the rest of the bumper for me and strap it to the back of my cab, as well as cleaned up and hung the wiring harness so it wouldn't swing around or short out. All in all, took maybe and hour and half. Quick and professional. Extremely happy with everything including price. Won't hesitate to call again.
Jan 30, 2024
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