Great job. Kept me informed on everything. And got me back on the road to make deliveries on time. The prices are great. Thanks Jessew 5 stars for a job well done
Fenner was very knowledgeable and friendly. I also need to give thanks to Jessica A, James, Cody M, Jesse, and Alan. All very professional and friendly. Thank you so much.
Murphys rocks. Best service ever. Treagan and Chris B definitely know there stuff. Brad and Michelle were so kind and professional. Ib100% recommend this company.
Thank You to the nice young man Corey for getting me situated. And to the Hard working man that was waiting for us for our arrival when we most needed it. A quick Air hose change, he was fast and very cool, thanks Juan.
I was so pleased with the service I received from first contact to picking up my car after tire repair. Everyone was so polite and helpful. I give a special shout out to Jessica A., James Daylin and Allan who did the repair. I highly recommend Murphys and thank them for their service.
This place is a life saver. Rick Murphy came and pulled our truck out. He was very calm and reassuring through the whole process. Chris B. and Rick also towed our truck back to our house. They were both very kind, knowledgeable, and helpful. They gave their time to talk through with us options of ways to fix our truck. They were a huge blessing and we appreciate what they did for us. Thank you for helping our family out.
Needed my transmission replaced. The technicians Chris B, Teagan, Juan got it done quickly. Jason Olson took my flywheel to get resurfaced. The office staff Brad and Michelle were very accommodating and friendly. If your broke down in the Flagstaff area, Murphys is the place to go!
Chris B. Was awesome. I got stuck in my propane truck pretty bad. He showed up in a blizzard in terrible conditions and had me out of the dirt and back on the road in less than 10 minutes. Very professional. The cool thing was is that he made sure I made it back to the paved highway. Thanks Chris you were awesome. Will definitely recommend Murphys towing.
I don’t usually leave reviews, but after what Chris Butzlaff did for me, I felt like I genuinely needed to. I cannot speak to the rest of the company however I can attest to Chris and his impressive professionalism. I was having one of those days where everything that could go wrong did go wrong. My vehicle broke down at the absolute worst time, I was stressed, tired, and honestly starting to panic because I didn’t know what my next step was going to be.
Then Chris showed up.
From the very first interaction, he treated me like a real person, not just another call or another problem to deal with. He took the time to listen to what happened, asked the right questions, and immediately put me at ease. You could tell he knew exactly what he was doing, but more importantly, he cared about making sure I was okay and understood what was going on.
Chris didn’t rush anything. He walked me through the situation step by step, explained what he was seeing, what needed to be done, and what my options were. There was zero pressure, zero attitude, and no feeling like I was being talked down to or taken advantage of—something that unfortunately happens a lot in situations like this. He was patient, honest, and incredibly knowledgeable.
What really stood out to me was how far he went above and beyond what he had to do. He double-checked everything, made sure my vehicle was handled carefully, and didn’t leave until he knew I was in a better situation than when he arrived. Even small things—checking in, answering my questions, and making sure I felt comfortable—meant a lot when I was already overwhelmed.
You can tell Chris takes real pride in his work and genuinely wants to help people, especially when they’re stuck in a tough spot. It’s rare to find someone who combines technical skill, professionalism, and actual compassion the way he does. By the end of the whole ordeal, I felt relieved instead of stressed, and that’s entirely because of him.
If you ever find yourself needing help and Chris B. is the one who shows up, you’re in extremely good hands. He turned a really bad day into something manageable, and I’m honestly grateful for the way he handled everything. People like Chris make all the difference when you’re having one of those moments where you really need someone dependable.
We got stuck in the mud while on vacation. It was Sunday night and we were fortunate to reach Jessica at Murphy Towing. She dispatched Chris to get our Grand Wagoneer out of the mud. Chris did a great job getting the heavy SUV out. Highly recommended if you need a towing / rescue near Williams AZ.
Chris B and Jessica were so helpful! Our car was stuck in deep mud in a more remote area. Chris was able to come out quickly and help us. My husband and I appreciate Chris B and Jessica very much!
Juan and Tregan, helped me out today. It was 260 to help get a truck loaded up and everything. They were fast and efficient so I wasn’t charged for more than what I was quoted. They were also on time
Jessica P was great with giving directions to the outpost for all of the Merch. Elissa was great with helping us get air in our tire and directions to Williams. Jesse was a great mechanic that did our tire exchange on our trailer. Thank you all at Murphy Diesel!
Pancho and Chris b are the best!easy and fast service.only explaining it to them what’s going on with my truck and they’ve already figure it out how to fix it.so everything just went smooth and I am able to drive again same day.
Chris B come on, I don't even know hey, this guy was so great. I was willing to leave my wife for him. I appreciate his service. I appreciate your company. He did a very excellent job. He got here on time and he knew exactly what to do. Thank you for your service. Make sure it's right before you hit that.I'd like to app here, or it's still recordcome on, I don't even know hey, this guy was so great. I was willing to leave my wife for him. I appreciate his service. I appreciate your company. He did a very excellent job. He got here on time and he knew exactly what to do. Thank you for your service.
Chris B, Brad, and Traegan were a ton of help with getting my semi truck off the road and to their shop. Friendly staff and went above and beyond to get my dog and myself to a hotel for the night. Much appreciated!
I had a great experience at Murphy's. Quick repair and excellent work. I always knew my status. James, Jesse and Poncho were great to work with. Of course there are no words for Jessica A. - Simply Wonderful! She was the cherry on top of the ice cream float! Thanks everyone! I was among greatness! DG from Houston.
Jason Olsen came to our rescue after our work vehicle battery melted. Took us to our hotel and the drive was very accommodating. Thank you so much for your help. Especially since we aren’t from the area.
My Class A diesel RV needed repair and I brought it here. The mechanics; Alex and Chris B. were very knowledgable and capable and willing to keep me informed of progress of repairs. Hydraulic system failure and air system repair. They found and brought to my attention other concerns they found during the course of repairs and showed me the problems they found and made sure I was fully informed before they proceeded with repairs, after my approval. The office staff, Michelle and Brad were easy to talk to and very professional and easy to talk to. A very great place to work with and after leaving everything worked and performed as it should. Highly recommended. Thank you very much! Randy King 2006 Beaver Patriot C13 CAT
This town and repair company are awesome. After calling our roadside assistance (GS) they couldn't find anyone to town us that wasn't close by. They did find a company (Johnsons) that was 2.5 hoursa away. Side note- when traveling in a RV or camper make sure you check "everything" on it. There are no rv diesel mechanics or tow companies from Page, AZ down to Flagstaff, AZ. Anyway we called Murphys to see if they repair rvs, diesels and if we could stay in the RV. Everything was a yes! Cody, Michelle, Brad and Alex one of the mechanics were so nice. Friendly, knowledgeable and professional. Any repair is stressful but they made the entire experience stress free. Thank you all for your hard work and dedication to repair our home on wheels. It was so nice doing business with you. Sincerely, Don and Robyn Migliozzi
Very professional. Answered all questions, wasn't in a hurry to get off the phone. Came quickly. "Pancho" was worried about my expense wheels so he drove both tires back to the shop and swapped them on the machine. Excellent company and great staff
Chris B. Got my explorer towed out even when it was close to flipping over, and got my buddy’s jeep pulled off the side of a hill where it was about to roll, all of this within one hour of his arrival, absolute pro. Only like $600 when other places quoted thousands.
Christopher Butzlaff is a great guy he came on a moments notice. Glad Murphy was there to save me on Labor Day.!!!! Highly recommend if you’re on the highway….
Highly recommend this place. They are super professional and good rates considering we had a blowout emergency on my Ford F550. Had us in and out in 15-20 minutes. The whole team was awesome to work with Jessica A, Cody M., Poncho and James
Allow me to paint you a picture. The day was bright, slightly warm, and extremely dry. 3 of my family members were driving a Ford F-150 from Reno, Nevada all the way to Texas. We were 10 hours into our 11 hour drive for the day when tragedy struck. The back driver tire EXPLODED! It left us stranded on the road for an hour as fadangling with the jack stand would not help the trucks axles lift off the ground. In an effort to get some help, we called Arizona DPS. After about 15 minutes of waiting a tow truck pulled up, and a nice gentleman named Pancho stepped out of the truck and quickly diagnosed the problem, switching out our tire in under 10 minutes. He helped us to stay safe and get back on our journey. Thank you Pancho and Murphys Towing for all you did.
Had an air leak issue w my coach and burned up compressor. Alex and Brad were awesome! Got me right in and fixed it immediately. Back in the road. Thank you guys! Highly recommend. Knowledgeable w diesels, professional, excellent customer service.
Best truck service in Arizona, my radiator was damaged, i contacted them, and they come immediately for help, they changed radiator very quickly, highly recommend Murphys Towing &Repair. And Staff was also helpful. Michelle,Alex,Treagan,Jason thanks guys you're the best
I considered on a huge repair in your shop in Flagstaff because you have an excellent reviews on Google and I left you one for towing service. Probably there are a lot of great mechanics in your shop but not that ones who fixed my truck. Your manager gave me verbal one month warranty on a labor but a big issue that your mechanics made was discovered later. I didn’t say anything when you finished repair on a two weeks later, I didn’t say anything when there was not enough oil in the new engine when I picked up the truck. I didn’t claim anything when found my exhaust shields and towing hooks missing. I agreed on $500 compensation for road service when my truck didn’t start in NM after few days from engine replacement, because your mechanics didn’t change the fuel filter and I lost my next load and three working days (I have checks and rate confirmation). And my new engine was enforced with starting fluid what could damage it! But, after all those troubles, some noise and vibrations comes up and I put my truck for diagnostic in the another shop. They found engine bushings broken and your guys who swap the engine couldn’t not see that! Your shop charged me additional $300 dollars for bad fuel lines but why they didn’t advise to replace the bushings while it was easy?? Now I had to pay again for work with new engine and bushings replacements. I lost one more week and took flight from Chicago to my home in Los Angeles and back! And all of this after I paid $44600 to Murphy’s! I have submitted a claim but got no word back and of course no compensation for bushings at least.
Mar 23, 2025
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3883 E Industrial Dr, Flagstaff, AZ
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