Awesome tow driver, WE call him " magic man" . Great job getting that 79 Ford Ranchero with minimum clearance and locked front wheels to the left into the tow truck bed..Thanks for not damaging OUR plow truck and wheelers..What a great experience.
Talk to your drivers, please. I had one of your drivers literally up my butthole going down KGB when I was already going over 45 mph right before 3 pm on 09/22/2024. When I slowed down, the driver got into the left lane and met my speed. When I speeded up, he got back behind me and finally let off the pedal. This behavior makes me wonder how the driver treats vehicles while handling them.
Really nice crew. I had a garage fire and needed my poor little tractor's corpse towed to a final resting spot. Big Lake Towing came by the same day I called to see if they needed any special equipment to help me out, which they didn't, and then for what I thought was probably reasonable ($300) hauled her away for good.
Very nice guy on the phone and in person.
First time customer....EXTREMELY SATISFIED!! Had a phenomenal experience with a vehicle lockout. Promt, courteous and understanding beyond measure!! One solid human being. I can't sing the praises of the incredible customer service received and without hesitation will call again for any future needs . HIGHLY recommend to anyone.
Excellent "can do" , greatly skilled , dependable service. Big Lake towing has helped me out of a few challenging towing predicaments . Highly recommended !
So much faster then waiting for those other guys. Thanks for acting fast and getting my wife’s rig towed to the dealer. Driver was friendly and efficient.
Says 24 hours but i was told to call back after 9 at 7 am for a lockout with the engine running he was very rude as if i was trying to inconvenience him would have given only one star here but he did refer me to someone else who was kind and professional and quickly got the door open
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