Great group to work with, needed my truck towed to a shop and they picked it up next day. Driver called and said when about he would be there and he was super friendly. Pricing was good and they got a beautiful set of rigs.
Jason is a wonderful person! He has excellent customer service and you can clearly see that he takes great pride in his work! Jason got the vehicle back to my home safely, and he also helped me learned more about my vehicle! It is very rare that you will find such high skill and service. Truly a hidden gem! Thank you Jason!
Jason was amazing He was very kind and gave me some great advice on what to do about the situation with my car. 10/10 experience with how amazing he was. Jason thank you so much for making a hard situation a little more comfortable!! God bless you
Levi helped my Aunt recover her vehicle and got it towed back to her house safely and expeditiously. He had a few challenges with her ability to recall where it was but he was patient with her and kept his cool. We'll be recommending this company in the future! Thank you, Elete towing! Give Levi a raise!
If you ever use this company ask for Levi Rapp to help you out. Super friendly and kind in our situation. Offered some candy and was cracking jokes and offering advice the whole time to lighten the mood after our vehicle was completely totaled by a dump truck. Loaded the vehicle with care and made sure we were all okay. Great communication! Called us when he was on his way and after the vehicle had arrived at the lot. Awesome service, thank you!!
The day me and two friends decided to push the limits of our machines, Elite Towing was able to rescue us in a time of need! We were frame deep stuck in the mud bog, and everything we tried to do made the situation worse. With no service, and hours of rain and misery, we managed to send a call off to Elite Towing and got Brian out and on the way! Once Brian was out there, he put in the absolute most effort, and assured us that he isn’t leaving until the job is finished! Not only did Brian do his best, but the whole family of Elite Towing was on our side. Once they didn’t hear from any of us for several hours due to no service, they ended up sending out their personal helicopter, and had Fort Richardson prepare a Blackhawk Helicopter in the event we needed saving! Thankfully, we got out of the mud, Brian helped escort us off the mountain, and got us back to our vehicles safely! After this experience, Elite Towing has been saved in my phone, and will always be my first call if I ever need help! Thank you so much to the family of Elite Towing!
I was broke down on the side of the Glenn Highway and I called my insurance for roadside assistance and Elite Towing was selected. Their driver of the nice new red tow truck was amazing and very helpful. The truck was very clean. I highly recommend their service and that specific driver, but I can't remember their name, but this was at approximately 9:15 am, Friday, January 24.
I am and will always be super grateful to everyone… Josh, Shantel and Cody. I am Cuban my name is Yadir and I live in Dallas TX, I was visiting Alaska for the first time for work reasons, the engine of my car was damaged and I was 1 hour away from reaching the destination, a person approached me to help (with which I am also very grateful), did the favor of calling (Elite Towing & Recovery) they provided me with excellent service professionally, personally they welcomed me like a family offering their own house to stay indefinitely until I returned to my home in Texas, I think it would take too long to explain all the things that selflessly helped me by making my problems theirs, for which I take pleasant memories of my visit to Wasilla Alaska where I now have a new and beautiful family of which I feel very proud.
This company was extremely professional. They came out and helped an hour drive off road up the mountain when we got our 4 wheelers stuck in the mud and we were underprepared without the right equipment. Brian came out and was extremely professional and taught us a few lessons to help in the future. The owner of the company was worried for all of our safety due to the weather conditions and has EMS waiting at the bottom of the trail ready to check us out and make sure we were good to go, due to the rain/hail and extreme winds. They said it was one of the worst of road recovery’s they’ve had to deal with and on top of that the pricing was still extremely fair. I would highly recommend them in the future. I hopefully won’t need to use their services again but they will definitely be my first call next time.
Everyone has bad days, everyone has great days and then there are those days where you just need some help. As I’m leaving the parking lot, I noticed a young lady trying to unlock her car. After a few minutes of what looked like a struggle, I felt compelled to help. I’ve been there.. possible a broken window later, never the less, the young lady still locked out. I decided to call Cody at Elite Towing & Recovery and asked if he could assist this young lady. I told him I would pay the bill and that she just seemed like she needed help. He let me know he would be there in 20 minutes and would call me back once the call was finished, he did. He stated the young lady had been taken care of and told me not to worry about it. I insisted on paying the bill and he still kindly declined.
This is not the only interaction we have had with him. A couple years ago our truck slide down our driveway after our blessed icy rain and our truck got high centered on a hill. Our insurance called Cody and he came to assess the situation. We ended up needing an excavator to make sure our truck didn’t receive more damage but of course what insurance would want to pay that bill. Cody spoke with them and they finally agreed to go ahead with his plan. We can’t thank him enough for helping us out in a bind.
If you ever need a car unlocked, vehicle towed or an excavator, he’s your guy!!! Reliability and integrity are hard to come by these days.
Had the transfer case on my truck gernade itself they showed up quickly was Super friendly the truck was super clean was careful loading a dually on the back of the rollback will recommend to anyone who needs a tow
Great experience. Had the chance to have tow truck Jesus take care of my tow. Great customer service, very little wait time, awesome communication. Can't ask for much more when the circumstances needing a tow can be frustrating and those helping can set the tone.
Tow Truck Jesus came today and towed our camper away...the leaf suspension broke on our last camping trip!! The guy was amazing, super nice, and professional! Just a great experience overall and he was chill!!
I will never use another towing company. Shantel & Josh went above and beyond the call of duty when moving my RV. They are friendly, funny and professional. Their dedication to customer service and expertise in their vocation are second to none.
Elite did a great job towing an rv for me at a rate substantially lower than other companies I called (30-40%). They will be the first company I call if I need another tow as the driver was excellent and experienced. He had no issue pulling the rv with a locked up front wheel out of a shed and maneuvering it to get in front. I was skeptical at first about the size of the truck relative to the RV, but he made me a believer with how easy it was. They also offer a 10% military discount which I appreciate.
We just had Tow Truck Jesus with Elite Towing pick up and deliver a used hot tub we purchase from a friend. Very impressed with the ease at which they did this on a flat bed. Thank you so much. Will definitely recommend to others.
Good and speedy service even with traffic delays. Good customer service and kept in contact while waiting. Texts to keep you updated on where the truck was. Definitely recommend!
Levi was a great help, super nice and helpful. He communicated very well. Super awesome, horrible dad jokes 10/10 would recommend. Arrives in a timely manner. Also has great music taste and can sing well.
INTEGRITY!
GOOD PEOPLE!
I called Elite Towing when I was in a bind. Even though Cody was busy, he listened well to my circumstance. After learning of my car ordeal, he realized I may not need a tow so he referred me to someone else that could help me. Cody saved me A LOT of money, and I'm exceedingly grateful for his guidance and his suggestions.
You can bet if I need a tow in the future, Elite Towing & Recovery is the one I will call and will wait for to help me. Thanks, Cody!
My experience with Josh (Tow Truck Jesus) included some of the best tow truck service I've received in the last 5 years. Tow Truck Jesus was professional, quick, and efficient. I am grateful to have had Josh's help taking care of my motorcycle. I felt my vehicle was in safe hands during the entire service. I am very happy to have a trustworthy and dependable service provider like Elite Towing & Recovery that I can count on in the future should I need help getting out of a rut. Big thanks to the team at Elite Towing & Recovery for their honest and reliable work.
Fantastic business- well organized dispatch, efficient and professional tow-truck driver, great equipment. I was stuck out in middle of nowhere with limited cell range and these guys went out of their way to pinpoint my location and get me a tow.
I had a great experience with this establishment. I had a blowout on KGB and did not have the tools to get the spare tire down. The gentleman who I arranged services with on the phone was very friendly, understanding, and accommodating. He was very down to earth and treated me more like a friend than a customer. My vehicle was towed to a nearby Auto Repair Shop and he offered to give me a ride to my house. Having just moved here and not knowing anyone they really helped me out of a bind. Everything worked out and I would definitely use their services again if needed!
This company is very professional and responsive. I didn’t know exactly where my car broke down and had limited cell service. They figured it out and towed my car quite a distance back. Andrew was very nice, clean and professional. It was especially nice being two young females to feel safe and comfortable in a situation like that. Their trucks are the nicest I’ve ever seen!
Awesome customer service. They kept me up to date what was going on throughout the entire process. Cody is super friendly and got my Jeep home safe and sound. Considering my hobby, it's nice to have a good tow company on stand by! Thanks for making the process so easy!
I've used Elite twice now for towing, once just yesterday when my car got stuck due to the terrible weather conditions. They're fantastic to deal with and come with great attitudes regardless of the job they are asked to perform.
Thanks, guys.
EDIT: Once more, I used Elite when my van died. Robert was fantastic. These guys are very professional.
Cody and his crew are the best out there. I had my brand new truck break down on me and he had someone out to the scene quickly.
The gentleman who was doing the tow was polite, well mannered and actually cared how the truck was loaded onto the flat bed as to not cause any damage to the truck.
I’d definitely recommend them to anyone of my friends or family and will use them again for any future tow needs
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