What clients say about Auto Hobby Shop in Eielson AFB (AK)
One of the best auto hobby shops I have used! Tony and Dylan are great! The shop is always busy and stalls stay full. These guys do the best they can to help out. Recently had my started go out in my old Toyota and they got me in and out within a week at a reasonable price. Nowhere in Fairbanks could have done that. Fair prices and great service! Thanks guys! Definitely appreciate you!
I am so happy I found this place! I was on Eielson for an appt and noticed my tire was dangerously low. I needed to get it fixed in order to go home. The gentlemen here got me fixed up for a reasonable price and I got home safe! The best part is I got to learn about the place, it is a wonderful skill learning place where you can go and learn how to DIY things and a place you can go to work on your vehicles yourself too if you want to! The shop is massive, with lifts and even a tire changer. I will 1000% be going back!
Always helpful and you can't beat the prices. If you're even slightly mechanically inclined I'd suggest at least making a call or driving over to see if they can help with your maintenance needs.
Best way to get your car serviced. Everyone is super helpful. I don't know anything about the cars but the auto hobby shop team helped every time in any major maintenance. They help you with everything except the car AC issue. Lisa is a great inspiration for all ladies who wish to do their own car service.
Fast, honest, and fair prices.
Rick the Manager and Lisa the technician are both super knowledgeable and nice. No dumb questions here and willing to work around your schedule.
You get your own bay and tools box. What more could you want. They have a press and tire machine on site to get things done and they have the parts house numbers on the wall to source things locally as well have a small selection of necessities like zipties and clamps.
We got our vehicles done at a fraction of the cost for winterizing and Rick and the other mechanics were so patient and helpful. ...I'll never do retail ever again! Can't say enough great things abt this place.
Rick and all the workers are wonderful! I needed to get the cars winterized while my husband was away. I was nervous but he explained nicely and got them done perfectly for a really good price. The second visit was to get our tires changed. He helped us to change them patiently. Thank you so much!
* If I could give a negative star rating I would *
I called to inquire about how much guidance is given on repairs. I clearly stated at the beginning of the phone conversation that I was calling to find out if they would be able to assist with questions and steps on a heater core replacement. My husband was wanting to try and do the work himself. He nor I have ever utilized the auto hobby shop on base. Therefore we do not know the level of assistance the mechanics offer. I went into this call knowing that it was going to be quite a long and tedious job. I was told that legally the mechanic's could not help or even assist on this repair. I 100% understand this. That is not what set me off. The supervisor I was on the phone with said to me, " I don't know why these guys get their wives to call up here and ask these ridiculous questions"!!!! THAT'S 100% Not okay!!! That is incredibly disrespectful. Don't make derogatory statements when someone calls and has specific questions and concerns. I work in customer service and if I were to treat people like that I would get fired. I don't like everyone I deal with on a daily basis, but I keep my thoughts to myself. I would literally drag myself through glass before I ever seek assistance at the Auto Hobby Shop on Eielson AFB.
