Alcan Legends Auto and Towing in
Toksook Bay (AK)

My daughter crashed her truck in Beaver Creek Canada while driving to college in Anchorage AK. She rolled down a hill, the camper shell came off her truck and she lost everything. She as injured but survived but all of her personal affects were tossed onto the highway and she was devastated. This tow company and their incredible owner and staff kept her truck, picked up everything they could find on the highway, packed it back in her truck and when she was well enough, helped get her belongings to her.. WITH A HUG! Are you kidding me?!? As a frantic mom in CA, I was panicked and heartsick that I couldn't be there. I could not be more grateful for the wonderful care and patience they had with us. The extra help, the kindness on the phone. This is a really special place and we can't say enough good things about them. So basicially, if you are going to crash in the Beaver Creek / Tok area.. call Alcan Legends Towing! They will "hook you up!"

No service. The owner promised night before you provide service on 9 am next morning, but no mechanic was available. Only teenager was at front desk with the response "I didn't know" and "come later". I left my phone number, but nobody called me to come. Spent night outside campground but didn't get service to estimate what is going on with my trailer. Common!

Needed help with a trailer wheel bearing on our trip to Alaska. These folks were friendly and got us back on the road quickly at a good price. We would return for their service if we ran into trouble in the area again.

Disappointing and unprofessional! I contacted this towing company because their website clearly says 24-hour service, but when I called for help last night, I was refused service. The person who answered was rude and disrespectful, and made it clear they had no intention of helping even though I was stranded and chose them specifically for their advertised 24/7 availability. If you’re not actually open 24 hours, don’t advertise it. Completely unreliable!

This is my second time driving to Alaska and experiencing the challenges of the roads in the far north. This trip I have a 26 ft RV pulling a Jeep Wrangler and we are out for over 4 months and I am JUST 1 month into the trip. After 2 rough sections of road (total of about 300 miles) the tow bar with the 5000 lb Jeep torqued the hitch, but the weakest part was the frame of the RV. The frame buckled just a little, but that put the hitch pointing down. The connection should have been straight but now it looked like a V. NOT GOOD. We rolled into Tok on a Sunday and first thing Monday morning I stopped by Alcan Legends for help. They took a look at it, talked about what was wrong and got me in the next day. VERY acceptable for the amount of work that had to happen. They asked that I pull off anything I could to help them get to the frame faster in the morning. I was fine with doing that work and saving that shop time. I was able to remove the bumper with just 4 bolts. I took the RV in on Tuesday morning and took the Jeep out to explore the area for the day. You have to make the best of these type of situations. The owner is the Grandson of the man who created this business decades ago. He is doing his Grandpa proud. They did GREAT work and I was back on the road Tuesday afternoon and got 100 miles down the road. I ABSOLUTELY recommend using this shop, HANDS DOWN. Thanks for getting me back on the road SAFELY. If it is working hours when I roll back thru town in 2 months I am going to stop by and say hi.

I could not have asked to be saved by a better company! My tow truck driver, Noah, was my knight in shining armor after popping a tire on a pot hole in a remote section 50 miles east of Tok. My brand new car, Lexus NX350h, does not come with a spare and the flat fix I had wouldn't work on a busted side wall. Noah showed up after 2 attempts with the SOS service on-board to request help. (Not his fault; just highly unprofessional and unreliable service from Lexus!) Since this is a special tire, he agreed to tow me to my final destination in Anchorage. Noah made this incredibly stressful situation an amazing experience, took exceptional care of my car and myself - always looking out for my best interest from places to stay in Tok and picking me up directly from my motel. Thank you Alcan Legends for hiring and sending me such an exemplary young man!

Had a flat on my semi tractor. Had it patched and good to go in 2 hrs. That was quite reasonable. The only negative was the price. Pretty much double from anywhere on the mainland. But when you're in Alaska, you have to expect the high prices. Thanks for getting me back on the road.

To summarize a very long story, after our motorhome was towed in the mechanics never talked to us again. They didn't fix everything they said they would, didn't call us to let us know what was going on like they said they would, didn't give us a diagnosis or an estimate and the guy at the front desk (Chris) didn't know anything or give us any info when we called in multiple times. They didn't plug our RV in so the food in the fridge wouldn't rot like they promised (despite multiple calls and me begging and even asking for someone to take all the food so it wouldn't go bad and ruin the fridge). We arrived to find rotted meat in the fridge and freezer. When we told Chris (because the mechanics still wouldn't talk to us even when we were there in person) all he had to say was that we could throw it in their dumpster. I had to pick up bleach from the local store to clean it up the best I could. The one thing they did right was fix the fuel pump, however it seems like fuel was spilled inside the vehicle because the fuel stench in the vehicle is overwhelming. I know there aren't many options in Tok, but if there's any way you could get your RV somewhere else I would highly recommend it.

These guys are GREAT!! Air ride on rv broke a fitting. Aaron knew all about air suspension, found the leak, which included removing the 22.5 inch wheels and tires, had to build the fitting from 2 different parts stores. Works great, drove 350 miles. No leaks, held solid better pressure than ever. Aaron has the tools, knowledge, and ingenuity to get the job done. Could not imagine a more professional tech. Richard

Nice and friendly people. They towed my van with a trailer after I filled the van with regular gas instead of diesel. Solved the issue the morning of at a relatively low price. Would use them again if I had to.

Amazing service. After driving thousands of miles, one of our wheel well covers popped off. We were in the area pre-busy season and this shop took us in immediately. Their expert made the repair faster than we could finish lunch, everyone was so kind and helpful.

Aaron runs a great service in Tok. Professional, friendly, competent and quick! They fixed our rv spring in time for us to get right back on the road for a reasonable rate. I’m so grateful for their great attitude and help. And ask Roxie to show your her beautiful artwork while you wait!

We were heading back to PA after a month touring through Alaska. Our truck needed some repairs so we stayed the night begging repair places to fix our truck so we could be on our way. Other places did not want to be bothered and shared they were weeks out for service. We came here and thank god we did. They pulled our truck right in and repaired it in under an hour. The cost was so reasonable I thought for sure they would have charged us more. Skip trying other places and just head here. Great service.

Our RV broke down 15 miles outside of Tok around 7pm. Called 24 hr towing # and promptly a brand new towing semi arrived. Pleasant technician got us all hooked up w/i 30 min and a second tech brought out a service truck to tow our pull behind trailer. Even though the shop was very busy they worked on our rig and within 2 days and had us up and on our way. Great family run business!! Thank you so much!!

Our water pump on our pick up went out near Tok and luckily we were directed to Alcan Legends. They were amazing!! Helped us track down the parts, worked hard to get it shipped to Tok and got it installed when it finally arrived 5 days later. Roxie and the crew were beyond helpful and courteous! Highly recommend them! Thanks for getting us back on the road!

If you got beat up by the Alaska highway and need repairs then this is the place to go. We had a fitting break off in our RV hot water heater. I figured it would take at least several days to get the part and get it fixed. Tim had it fixed in about an hour. Then they serviced it and had it ready to go by three o'clock pm the same day. They are very reasonable on pricing. Can't say enough good about these guys. I highly, highly recommend them.

What a treasure! When our RV lost power steering and braking after crossing the border into the U.S. on a rough, pothole-filled road, AlCan Legends towed us over 70 miles to their shop in Tok, AK and immediately started to search for the needed repair parts, get them there ASAP, then fix the problem and get us back on the road. We appreciate the excellent, experienced service and quick response. Highly recommend!

Cannot say enough how thankful we are for ALCAN Legends Auto and Towing! We blew out 2 tires 70 miles out of town. They came and got us, got our tires flown in from Fairbanks and on our BMW the next day. We truly felt as though they cared about us and went out of their way to ensure we were taken care of. A family run business that made us feel like family. Would absolutely recommend to anyone in need near Tok!

When we called the auto club for our flat tire, this is who came to our rescue. Aaron (Willard's grandson) was very patient and helpful. He drove over 60 miles to find us, put our spare on for us (in the snow), followed us back to his shop in town, then repaired our tire for us. We're now off and running!

Thank you to Wayne at Alcan Legends Towing. The quality of service and courtesy shown to my partner and I after blowing out both our passenger side tires 40 miles from the Canadian border went a long ways to turn our day back right side up. Wayne showed great care in protecting our vehicle from damage during loading and went above and beyond to make sure we were taken care of once we arrived in Tok. Thank you to Dumond for collecting our replacement tires from Fairbanks the next day. Capacity willing, these folks would probably move a mountain for you if you asked nicely. What an excellent company!

Werry grateful for the guys at Willard's . I cash my bike on Friday and they helped me out with recovery and the tow to their shop also helped me out to fix it and I was back on the road on Monday. Aaron lend me tools and even parts from his own bike. Just absolutely great guys never forget them. Thank you for everything.

The site says they are always open, even had a local assure us that they could help us fix our tires even though it was a Sunday. The shop said it was going to cost more, which I understood because it was the weekend and was ok with, but then after refused to help. Drove 3 hours to get there because we were stranded which he was aware of and still refused to help. Go to Northern Energy down the road instead, extremely friendly and helped us right away

Highly recommend Willards! Aaron Brown and staff located my leaf springs and tires ASAP so I could get my RV mobile again after being stuck 3 days 67 miles towards the Yukon. Thank you gentlemen 👍

Great location and customer service. Helped my aunt who had a rollover accident in Tok just recently.

My car wouldn’t start after a night out in -50F so I gave Willard’s a call and the owner came to help me out. 150 per hour for labor may seem high but it’s only 50 more than Anchorage so it didn’t bother me. The owner was really helpful, gave me lots of good advice and was one of the nicest mechanics I’ve met. When I asked about whether I needed to add certain accessories to my vehicle to successfully get through Canada during the winter he didn’t try to push me to buy anything; Seemed like an honest guy to me. The bill was very high, but that’s the price you pay in rural Alaska. I only had electrical work done on my vehicle and it’s worked out well so far, can’t speak to their mechanical work.

Good service but not cheap.broke down way up around Chicken and had to be towed....cha ching....best advice is have AAA. And get the estimate in writing before getting the work done.my estimate went from 2500 to2700 to 3300 for a rear diff.replacement.get it in writing.

The guys at Willards were great. We blew 2 tires on our trailer right before the Alcan border and had to drag it there on the rims. One guy wanted $6,000 to tow it to Glenallen. Willards went up and repaired the trailer at the border and brought it down to continue repairs over the weekens. They arent even open on Sunday, but took care of us. Thanks guys! You fixed it when everyone else told us it could not be done!