This rating is based on customer reviews, inventory size, pricing, and service quality
Recent reviews for Hearn's Salvage & Wrecker Company in Arley, AL are overwhelmingly positive: 100/100. Customers praise professional, caring service, fast response on tows and lockouts, and fair pricing that often beats competitors; some note generous help in hardship. Parts buyers report a wide selection—from engines and transmissions to hard-to-find clips, doors, rims, and radios—with staff pulling parts, verifying fit, and quick shipping. No consistent complaints surfaced; little said about yard layout, but service-led parts locating made finds easy. Strong pick for value and reliability.
Bought a motor for my 2015 Silverado. Motor ran great saved $1000 from the next closest low mileage engine. I never spoke to Gene that he didn’t say God bless you when he hung up. I like to do business with Christians, and this man is one of them.
I been searching for Doors for my son's 2012 Hyundai Veracruz all over the state. Called Hearn's not only did Gene have them he took them off and loaded them in the back of my truck. What awesome customer service. We also shared a great conversation. I highly recommend anyone needing parts from a junk yard, tow service, or any other service he provides go to Hearn's Salvage. Gene is Awesome!
My truck broke down partially blocking a public boat launch. Gene got there in just a few minutes and rescued me. Great service from a good Christian man.
My husband's truck would not start when we were on vacation. We called Hearn's and within 30 min, he was on site to tow. I highly recommend this business
I needed an odd part for my 2009 Kia Spectra.....the sun visor retaining clip in beige. I spent two days scouring used parts websites trying to find an OEM part with little success. I found three scrapyards in various parts of the country showing that model car on their lot. The first two didn't want to bother with what I'm assuming they thought was an insignificant part that wasn't worth the effort. Hearn's was different...went out into the lot, pulled the part, and sent me a picture to verify that it was what I was looking for. I was given a more that fair price, and with shipping, the whole transaction was less that $15.
I appreciate the time and effort they took to make this deal happen.
Highly recommended.
My broken clip on the left the one I bought from them on the right.
I work for a non-profit in Cullman and a client of ours was needing parts for their car so they could make it to their new job. They were struggling to pay for the parts and were going to barely make it before Hearn's closed. They went ahead and pulled the part and had it ready for my client when they got there. They also didn't charge them because they knew how dire their situation was. The owner's wife also called the next day to make sure the parts were correct and fixed the problem. Hard pressed to find that customer service nowadays!
I called Hearn’s today to help someone who blew out two tires on the side of the road. Hearn’s was very helpful and quick to come. They did the work in the very hot weather and made sure the tires were at the right pressure and that she was safe to continue on with her son. So thankful for how they approach their customers. Highly recommend!
We LOVE Hearns. They have saved us so much money. I had a wreck back in Oct 2022 and they were on site in no time to get it cleaned up. We had to have our truck towed recently and they charged us a very reasonable price especially compared to others. I locked my keys in the car today and they were here in 5 minutes and had it done in a Jiffy for a beyond reasonable price. In PCB where we moved from it would've cost $100 easy and they did it for a third of that!!! Thank you Hearns for being there for my family!!!
We needed a part for a very much older pick up truck and after calling every salvage yard I knew about, I was told about Hearn's by someone Palmer Brothers. They had our part and were so nice, they just stopped what they were in the middle of doing and went and gout our part. I was flabbergasted! Great customer service. So far above and beyond and needless to say we got our truck back together and back on the road in no time. Thank you so very much!
After our teen daughter had a tire-shredding blow-out on Hwy 41 on a Friday night, I called Hearn's to tow her car the following morning. Mr. Gene came to look at the vehicle and decided we didn't need a tow, just a tire change. We'd thought she'd damaged the rim too much for just a change! Because my husband was out of town that weekend, we were thankful that Hearn's was so responsive. A+ service, highly recommend. THANK YOU HEARN'S!
Had an unusual request to tow a boat on a trailer with a broken axle. Gene had a solution and was able to transport it the marina and get it off the flatbed into the water. Truly amazing!! Very professional and responsive. Thanks Gene! Definite recommend Hearn’s.
Such a wonderful service! They came to my house and got my keys out of my truck, and it only took them 15-30 seconds! They were here within 10-15 minutes of me calling! Everyone I met or spoke with was super nice people! Was also a great price! Would highly recommend!!
I called and they were here in less than 30 minutes. Great service. Had my car unlocked in just a few minutes. Very nice. Will definitely call again if needed. Highly recommend this services
We had a great experience using Hearn's for a tow on our F350 Dually. The owner answered the phone immediately when we called, and arrived promptly with quality equipment. He was very knowledgeable, friendly and professional. He made our difficult situation less stressful.
Thank you Mr. Gene.
We accidentally got locked out of our RV and Hearn’s Salvage and Wrecker Service promptly arrived and helped us resume our vacation!
So thankful for their professional service and after hour rescue! If you’re n a tight spot, we highly recommend this company.- The Chins
I called and ordered a radio for my 97 Expedition. This radio was the same exact numbers as mine. They gave me a great price and i received it the next day . The radio worked great. I am very happy with them being so courteous and shipping it so fast. I will definitely call them again for any part i need. They are 157 miles fro where i live. Thanks so Much and God Bless
I locked my keys in my older truck while in Curry, AL. AAA application originally stated they would send out a locksmith within 30 minutes but minutes later updated that help would arrival at 3 hours. I asked clerks at the business where I was locked out if they knew of any local locksmiths and several people recommended Hearn’s Salvage and Wrecker Service in Arley, AL. Gene from Hearn’s arrived within 15 minutes and had my truck unlocked within a few minutes. I highly recommend Hearn’s if you ever need auto locksmith services and will if I ever need wrecker service. They were very prompt and courteous.
Gene is incredibly nice and very helpful. He had a used transmission for sale that I needed, so I wired him the money, and he got it shipped to me very fast. It's exactly as described, and I couldn't be happier with my interactions with him. He was honest and upfront about the transmission, quick to respond, and gave me a great deal!
We had a tire blow out on our company box truck. My husband called Hearn's salvage, and within 5 minutes, he was at our truck. He got him back to his shop, found a replacement, changed tire, and had him back on the road within an hour. Excellent, fast, friendly service!
These guys were a pleasure to do business with. I only spent a few moments with Mr. Hearns and his son but it was obvious they care about their customers and strive to run their business based on Christian values and hard work. I had very few options with my totaled car but they were able to give me more than three times what the scrap yard offered. I highly recommend that anyone who has a vehicle to sell for parts or anyone who needs parts give should these guys a chance to earn your business.
I had a dead battery at my house today and I needed to pick up my children from their school. I called and asked if someone could come and jump my battery off and within 10 minutes this gentleman appeared and cranked my car. He was very polite. I would recommend this company to anyone. Thank you again for helping me today.
Great service. Unfortunately I locked my keys in my car. The last time I needed roadside assistance, I called AAA and waited over 2 hours because they sent someone over 50 miles away. Hearn's was not only prompt but also extremely professional.
I am located out of state and shipped directly to me the part I needed in three days. Blown away by the customer service provided by Marty. Wish more businesses were run like Hearn's Salvage & Wrecker Company, a Christian company with honor, integrity, and the most helpful people I have ever worked with in the automotive industry. Will not hesitate to contact them again so neither should you. God Bless!
My word! These guys are the best. We got in a bit of a tight on the lake...they came quickly and pulled our vehicle out for us. We were able to enjoy the rest of our time on the lake without being stressed. I can't say enough awesome things about them except I highly recommend Hearn's Salvage & Wrecker for all you towing needs! Again, thank you guys so very much!!
