Bi-City Towing in
Phenix City (AL)

What clients say about Bi-City Towing in Phenix City (AL)

• Michael McGuire

  Best tow trucks company that I had

  Oct 19, 2025
• Stephanie DuBose

  Chris was awesome. Arrived on time and was very professional. He was a calm in the middle of my storm. Thank you Chris and Bi-City towing.

  Sep 26, 2025
• jennifer pitts

  Very fast response time Kim and Mr Flowers we both very sweet and helpful. We were back home safe within 30 minutes of breaking down. Reasonably priced. Thank you Kim and Mr Flowers.

  May 29, 2025
• Bruce Johnson Jr

  Chris came out and was a magician. Very friendly and effective. Highly professional and knowledgeable about how to get jobs done

  Apr 13, 2025
• roberta morris

  I just wanted to share that this is the best towing service I have ever used. The staff is supper friendly (Marie) and they stay in contact with u throughout the process(even driver Luke). I used their service twice this month and both time were great. They have reasonable rates versus other places. I highly recommend Bi-City for your towing needs.

  Feb 15, 2025
• Christian Bowling

  Really good company. My car broke down last week and Luke came out to give me a tow. He arrived quickly and got straight to business. Bi city had the best price out of everyone I called to give a quote on the towing and I just got my vehicle back today. I recommend everyone using them I’ve had many tows in this area and this is the best price I’ve had and the quickest delivery.

  Feb 01, 2025
• Matthew Carroll

  Very communicative and helpful. Office and driver were both in touch with me through the entire process.

  Jan 03, 2025
• holly Norrell

  Kids had a tire blow out this morning on highway this morning called around from Google couldn't get anyone to answer anywhere 2 min later bi city called me right back and was able to help us get the kids vehicle back home. Chris was our driver and he went above and beyond for us. Friendly and professional. He knows what he's doing. Definitely recommend to anyone needing a tow.

  Dec 19, 2023
• Jacques Robinson

  Great overall experience. They need signs pointing to parking or designated parking for customers. Maybe I missed it. Let me know.

  Nov 22, 2023
• Anna Fralick

  Huge shout out to Victor to coming to my rescue and coming to get me after being stuck at a gas station for 9.5 hours! And towing me completely across state lines to make sure my car got back home! Couldn’t recommend them more !

  Apr 24, 2023
• Joann Teal

  They were so nice and very personable they were very quick with their time and I didn’t have to wait. They took good care of my car I will recommend them every time and they will be my first call if ever a tow is needed.

  Apr 19, 2023
• Thomas McCroan

  Great guy who knew what he was doing. The man deserves a raise!

  Mar 06, 2023
• Scott Winborn

  Had a quick response time getting our school bus unstuck. Super friendly. Not the hero we expected on this fine sunny day but the hero we needed.

  Mar 06, 2023
• Corey Graddy

  Nice, friendly, and professional. Make sure you have the appropriate documents to secure your ride and you'll be out of there in no time.

  Oct 23, 2022
• Lorraine Battle

  This was my first time using this company today.. and I must say it was a great experience.I would recommend them any day .James was on time very nice very professional. Both him and Candance was very nice very professional very respectful and I most definately will be using them again.. thank you guyz..

  Jun 15, 2022
• The Home Pros

  I have used this company several times and every time has been a great experience, Brandon was my tow truck driver and he has been great!! I will continue to use and recommend him and this company!!

  Aug 06, 2021
• Chris Diedrich

  Showed up in a reasonable time frame especially being later at night. Very nice and very professional. Great service all around will use them in the future and recommend them to everyone else.

  Nov 27, 2019
• Francisco Aponte

  Fast to the pickup, respectful and honest driver, and painless.... James was great. He kept it honest, short and respectful. He said 10 minutes, he meant it. While the previous tow company took 3 hrs and couldn't even figure out their tracking system. Anyways, back to James.

  Nov 23, 2019
• DJ JD DD Williams-Mitchell

  They picked up our vehicle after a wreck. Went in to sign a release and had an ok experience. The woman in the office is very helpful and nice.

  Jul 09, 2018
• Randall Colwell

  My air ride vehicle broke down so I contacted USAA for road side assistance an they sent Bi-city towing out. They arrive in the time frame given an the Tow truck driver James was very polite, understanding and very knowledgeable. I want to thank you guys for your services. Appreciate You James for your help on a Sunday afternoon.

  Mar 04, 2018
• matt g

  Was in a major accident on a Sunday so they lot was closed of course. We lived out of town and were not able to make it back to Phx City til Tuesday and arrived 5 min til closing and they let us get our stuff out the car and helped us the best they could. Nice people especially the lady who runs the office.

  Feb 28, 2018