This rating is based on customer reviews, inventory size, pricing, and service quality
In Fort Mitchell, AL, Alabama Truck & Auto Parts earns a cautiously positive 75/100. Reviewers frequently commend great prices, friendly, knowledgeable staff, quick part pulls, and a reported 45-day transmission warranty, plus solid variety that often has needed items. Still, feedback is uneven: some note dry service, a nonworking phone, long waits (even a month on a repair), credit-only returns, and a few serious product failures after purchase. Overall, value and selection stand out, but communication and after-sale support are recurring pain points. Summary based on a limited set of recent reviews.
bought car here, transmission broke down all together (amomng other systems) after 4 weeks, got stranded on a road, after i told them they stopped communicating, reparations already cost same as the price of the car itself
Some of the best in the business to take care of the parts and the help I needed to take care of the problem I was having. Went overboard to help me understand the issue I have and the ones that may arise. Then getting the exact part I needed to move forward with the right part. Understanding me and the lack of knowledge of the issue I was trying to fix or get fixed at the time. Then when all was said and done the best price without any hageling thanks for letting me know what and where I will go to always.
So we bought an engine, under the assumption of it being in great condition... We found out that it had sand in it after buying it and taking it to a shop. Long story short, we couldn’t get a refund so they gave us credit that we can’t use anywhere else.
The price is right. He gives a 45 day warranty on tranmissions. The guys worked fast to pull a part I was waiting on. Friendly and knowledgeable. This is my new parts store.
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