What clients say about Dean's Towing in Laceys Spring (AL)
Reliable towing service with an on-time pickup. Was honest and even gave me a good recommendation for repair service. Will definitely call again when car towing is needed. Thanks David!
These people are amazing. They go beyond their own personal boundaries snd make sure people are taking care of. Couldn’t ask for anything more. They come into my restaurant and we take care of them. We’re all family. It’s amazing how people take care of each other these days. Couldn’t ask for better service. Joey is amazing. Props to him for being a great person and wat beyond.
This is not a 24 hour towing service!!!
I called him about my car Friday, and he said he was busy all day. I understood and asked what time would be good for him Saturday. He said he was free all Saturday, so I asked if 10:00 am would be good for him. He said yes, but when the time came I was unable to get ahold of him. After calling for an hour I eventually gave up.
I wouldn’t be upset if it wasn’t for the fact that we scheduled a time the day before, and when the time came I was unable to get him to even answer the phone. This is not a reliable service and I could not recommend someone who can’t even remember/ care to keep a scheduled pickup when we are looking at less then 24 hours upon the original phone call.
This is not a 24 hour towing service, this is a “whenever he feels like it” service and I recommend you look elsewhere.
Driver almost hit me and was driving reckless. Then continued to break traffic laws while not even responding to the wreck ahead. What a terrible example of what a professional tow truck driver should be.
I call to see if they would pick up my vehicle after broke down. The guy was very rude and refused to pick my vehicle up because he said it was not enough money for his time so I do not recommend anybody using this towing service. The guy running it is a joke. So if you want good service call affordable towing company.they are great people and they are very reasonable on their price and will help you out in any way.
Dean’s towed my truck and I can’t complain about what I had to pay to get it back because it could’ve been a lot worse. I will say that there should be a cap on how much wrecker services can charge someone like most towns have a cap on how much they can charge to get a vehicle out of impound. The thing I didn’t like about deans is they stole a knife and my good Carhart coveralls out of my truck. It’s bad enough how much a person has to pay them and then find out they stole from you too. I’m thinking that’s just low down and sorry. It’s ok though ol boy needed those things worse than I did.
Not sure if you just have one truck or several and it could have been an employee, but I had one of your trucks fly up behind me and my family doing about 30 over the speed limit, then pass us haphazardly and honk at us. You could have killed me and my family, slow down and act right.
This company exceeded my expectations today as my work truck was marred up in mud. They were courteous and prompt and EXTREMELY professional. I have used other tow companies in the past but this was far and above the best experience. I would HIGHLY recommend them because they are GREAT at what they do and you can tell they care about customer service.
This is the towing company we will call from now on! Highly recommend! Super nice and affordable. They were at our car about 15 minutes after we called about getting our car towed after it broke down.
