What clients say about 1 Stop Auto Sales in Harvest (AL)
Feb 9 first interaction he’s communication has been poorly. We arrived after traveling an hour to see this Infiniti listed for 199k miles & no issues. When we get there he comes out gives us the key and goes back into his office. Though we had to book an appointment. Infiniti has more miles and oil leak , we tried negotiating like $400-500 off due to repairs needed, he said no. He told us he submitted the tittle transfer application that day because I tried to get a different car on his lot the same day & he couldn’t cancel the application. I still owed $900 but he made it seem like the tittle was on its way. Check engine light turned on for the catalytic converter/02sensor on the way home. The spark plugs were soaked French ed in oil. The ignition coils were all broken pushed in place. Im $500 in on parts and I can’t even drive the car yet. I messaged him Feb 21st to pay my $900 balance, I have my new bill of sale and he told me Monday he will submit my tittle Transfer. Thursday I messaged him because there was no update and he told me his wife was sick and he will try to submit Friday. Friday I messaged him all day and no response. Saturday I messaged him asking for an Update and what was going on and he told me I can come to Madison hospital on 72 room 321 to meet him with his wife. He was trying to be a smartass he than told me
He has a brother that works there for him when I pointed out that he’s been posting cars and he has gotten a few bad reviews. He told me he doesn’t care about anything else
But his wife. I asked him if he’s brother is working there under his car dealership license how come He couldn’t submit my tittle transfer application aince
He’s physically selling cars there. He than told me no that’s not his job and got angry at me and told me he already told me something and that I Don’t care about his wife and told me he’s not gonna keep telling me the same thing over and over. After This interaction I have him a bad review in Facebook in which as soon as he saw it he blocked me. I’m calling the DMV today to report him and sending demand letter. I have no clue what else i can do. Please do you’re research i wish I would’ve looked on here and read the reviews. He’s a scam artist and a liar. I really hope i get my tittle and pray it is a clean tittle
Knew I would be in HSV for a get together so I tried to set up a meeting to look at a car during their business hours. When I got there, the guy I was messaging requested they move the meeting back a half hour because their sales guy had already left for the day in the car I wanted to look at. I said that didn't work for me because I had something else to get to but reluctantly waited for the additional half hour. At this point the guy I was messaging with decided to block me and never showed up.
I purchased a vehicle in November 2024, I have been lied to several times about the title being sent to my home. This was a cash purchase. It is now November 2025 and I still have not received it. I did see where This company and the owner named Charles is listing vehicles on marketplace and messaged him and his response was it’s 10 PM at night. I’ve waited a year for a title and he thinks that I should be concerned about messaging him at 10 PM. I don’t think so. He then removed his self from the message and removed the listing.Stay far away from this place.
If I could give this place zero stars, I would. In 2024 I purchased a 2007 Chevrolet Tahoe That was posted on Facebook marketplace from David Hollis As having 201,000 miles. Got the car to my in-laws house found out that the CV axle and joints were rusted to the point that they were about to fall out of the vehicle And I've put thousands of dollars in repair repairs and tow bills since I've had it Come to find out when I ran a Carfax on the vehicle myself the Tahoe actually had 331,000 miles as opposed to the 201,000 that was red on the odometer when I went and looked and purchased the car There is currently a lawsuit going on with this car company Don't walk RUN away from these people! Charles's brother Rico told me to have the Tahoe towed up to the dealership and bring the title and he would replace my car To which he gave me a A week's timeline to do so, and once that week was over, he stopped responding and told me to return the loaner car he had given me which also had issues and that he would no longer be buying me a new car. It's unbelievable how bad these people can scam folks and yes, I do have proof that the vehicle actually had 331,000 instead of the 201,000 that David Hollis posted it for her and Charles sold me the vehicle
Super glad I had an ounce of discernment when dealing with this man. I was looking for a specific car and they had it for a great price, $2750. I went to drive it, and it wasn't the smoothest ride and I was willing to overlook that, but there was an incessant clicking and the lights on the dash were blinking, and the alarm was apparently going on and off. This made him lower the price to $2500. I made an educated guess that maybe the wiring in the door was faulty, so they pulled out the wiring for that which made it work instantly, and then he jacked the price on fb up $150 bucks over his asking price. I ask to drive it again, and I took it straight to autozone. The freon needed to be recharged, the power steering fluid chamber was almost detached, an $89 valve needed to be replaced, the "brand new" battery was COVERED in corrosion, and the ECU didn't have a cover on it. When I brought it back, it was excuse after excuse. According to him, the control module on the car doesn't need a cover because the hood covers it up. 10/10 for nonsense, that's for sure. I offered a few hundred below his NEW asking price, and he refused and became defensive when I pointed out the potential issues. Then after I left, he jacked up the price on fb for that car, and a couple of others, before ultimately removing the listing altogether. Run don't walk away!
Do not buy a car from here. I bought a mini van it made it 50 miles a rod in the engine started knocking. They won't call me or even try to make this right. I have screenshots of any messages I tried to send them I wasn't nasty to them at all. I wish I would have listened to the reviews. Now I have an expensive yard ornament.
I came to this place at the end of February about a car that I had seen on facebook marketplace that Charles advertised was running well and was clean etc, only for my first week of having the car there were issues. He seemed nice at first paid for the battery but sold me a car and the odometer doesn’t work. He blocked me because I wanted to know what was actually wrong with car being that it was wrongfully advertised so I could know what my next steps were going to be, the car ran a little over 30 days and now I’m stuck bearing the weight of people being greedy and selfish. DO NOT PURCHASE A CAR FROM HERE! You’ll leave the lot with a lemon and no support from the manipulative people that sold it to you.
Do not buy anything from this man I paid cash for a Mazda SUV 2 months ago and this vehicle tore up 2 after week I had it furthermore I have repeatedly ask for the title for the vehicle and he has lied and lied and lied we are currently pressing charges against him the car lot and anyone else involved in this scam.if he is not being crooked why block me on Facebook messenger that's how I found the vehicle listed on fb marketplace and we have used messenger to correspond I told him he had until yesterday afternoon to produce title and paperwork for vehicle or we are going to the authorities which we did do . today I'm blocked on fb messenger he is being very sketchy very and we are not going to let this go whatever why can't ppl just do the right thing
Do not buy anything from them. They lied about everything from the beginning when I bought my daughter a vehicle from there. It took 5 months just to get the title. The vehicle messed up on the way home. I wanted my money back. They told me originally that they wouldn’t cash the check until the next week. They cashed it that day and said they couldn’t refund my money. Then they said they would take it to their mechanic. He was a joke. He didn’t know and was very rude when I tried to talk to him. It was just one lie after another. Then they avoided my calls for months.
Sells lemons , car broke down less than a week later , I was told it would be fixed it sat up there for two weeks with nothing changed, They blocked my number & ignored my calls, bad business, take your money elsewhere.
I just purchased my first car from Mr. Rico and he made my experience the best. He answered all my questions and even showed me how to use some of the features that I was unfamiliar with. I give the customer service a 10/10
I bought a car from 1 stop auto sales. Justin was the one who took us through the entire car process thing and lied about each and everything. Said the car had clean title and 1 owner on it. But it turned out that it was a rebuilt and on top of that the car had 7 owners previously. Can you believe it how they fooled us especially Justin. I suggest y’ll not to buy car from this shop.
They stole my friend's money, told him the car has a clean title and 1 owner only, came to find out it had 7 owners and structural damage on the vehicle.
They won't even answer or return his calls. Please be careful and don't do business with them.
DO NOT BUY From these crooks!!! I bought a 2014 Nissan Maxima less than weeks ago and I'm already having problems with the car took it to the auto shop I need a motor.
We just purchased a vehicle from one stop auto, we didn’t even make it 5 miles away when the car broke down. We called Justin (Rico) and he refused to help. He cursed at us and told us all sales were final. We plan to get the news and lawyers involved. Do not expect this company to stand by what they sell. Justin (Rico) was a very disrespectful person and I hope nobody else gets treated this way.
I bought a truck from them, I love it all I have done was put brake's, and a pair on rotor's on the BACC. It run's great, my kids love the sunroof, and DVD player.
The staff here is phenomenal! The gentlemen that helped us was absolutely great, and made the process so easy, and stress free. We had an amazing experience, and will be back! If you need an affordable, great car, this is defanitly your place to go. We got a vehicle for a great price, and in great condition.
I purchased a used vehicle from here. Price was affordable. Customer service was amazing. The gentleman that sold me the car was very knowledgeable about the vehicle and a month later still no surprises. I did an oil change and just routine maintenance for my own comfort but 10/10 I recommend.
Brought a 2012 Mustang 2 weeks ago for my son’s first car. Already put 5K in car in 1 st week . Motor mount was broken replaced all rotors and breaks. Struts and more just to get it drivable. Today it’s being towed to shop for Transmission. Lemon
Best car experience so far!! Nice vehicle for the price! No mechanical issues. Nice tires & decent price for a 2015 Kia sedona! Very happy with the lady & gentleman that helped me sunday
