What clients say about Parts City Auto Parts - Salem Auto Parts in Elkmont (AL)
recently took my car in for servicing and was really impressed with the level of professionalism and honesty I experienced. The mechanic quickly diagnosed the issue, clearly explained what needed to be done, and provided a fair and transparent quote before starting any work.
The repair was completed on time, and my car has been running perfectly ever since. What stood out most was the attention to detail and the willingness to answer all my questions without making me feel rushed or uninformed.
It’s not always easy to find a trustworthy mechanic, but this experience definitely gave me confidence to return in the future. I would highly recommend their services to anyone looking for reliable and efficient car care.
I called the garage to see if they sold used tires, the lady rudely told me hang on I will get with you in a minute, she was with a customer. I stayed on hold for 10 mins B4 hanging up. So we drove up there, my husband walked towards the shop, the lady came out yelling you can't go in there, like he was trying to take something or do something wrong. We asked her again about a tire, she rudely told us we had to come in the office and wait our turn. She was with customers. Well excuse me lady, am I not a customer too????
The fine folks there are very outgoing & so friendly.
They are incredibly accommodating, extremely knowledge & do fabulous work!
I highly recommend them!
Both the garage and parts department are the best. They have been taking care of all my vehicles needs for at least 25 years. The best and very reasonable prices. Tires, oil changes, or mechanical work they got you covered. Fast, friendly, and reliable.
I have never in my life had such a bad service in my life, first I had to pay $200 to get it towed to the shop then #1 I ask them to call me before they do anything and The first call we get a week later is I owe $280 for replacing a air sensor and replacing a air filter and $3 battery terminal. #2 I try to get my truck and the battery was dead because somebody didn’t turn the key off all the way and completely ruined the battery where it wouldnt hold a charge let alone it was leaning on a pully out of place. #3 the truck started doing the same thing the second day I drove it so I called and stated all the issues I had with the truck and the service that was done and was told to take it somewhere else and was hung up on after that. I am ashamed that this is the only repair shop In our town!
The people there are fantastic, they do great work. Fair prices and very quickly done. You may have to wait for an appointment to drop off your vehicle but I've never been disappointed.
Friendly staff. Services are performed timely, for the most part, and are done with great accuracy. Also supports a locally owned business. I definitely recommend this shop!
From childhood to now, Sharon and Louis have always run a smooth business, and has always taken care of my family. Proper work to vehicles and friendly customer service is all it takes for a successful business, and they know how to work both.
Local garage that has been open for over 30 years. The parts store is also on same site. Very knowledgeable staff & great service. Price on work is also best around.
