Classic Towing and Recovery, LLC in
-
Address:1185 Love St, Hueytown, AL, United States
-
Rating:
-
Phone:
-
Methods of Payment:
- Credit cards
- Debit Cards
-
Services:Towing service
-
Zip Code:35023
Working Time and Location
What clients say about Classic Towing and Recovery, LLC in Hueytown (AL)
-
This company and its staff truly deserve all five stars. They went above and beyond to help us during a very stressful time. A special shoutout to Justin — he was just about to clock out after a long shift when our call came in around 4 a.m. We had broken down on the side of the interstate with our six children, and he didn’t hesitate. He took his time, came to our rescue, and gave us a tow when we needed it most. He quite literally saved the day. We are beyond grateful and highly recommend this company to anyone in need of reliable and compassionate service.
Jul 27, 2025 -
Great fast and efficient! Really saved the day only took about an hour round time to and from my destination!!! 10000/10 recommend
Jul 22, 2025 -
Justin was the kindest driver. He had to get my mom’s van on the tow truck in the midst of a concert ending at the amphitheater. People all around and cars everywhere and he was so patient and upbeat. We appreciated his hard work. He also figured out why her van wouldn’t start. Definitely user error
Jul 10, 2025 -
I put a single star because I couldn't put a negative number. Terrible experience with this vendor over this past weekend. Requested roadside assistance through insurance company for my son who had a dead battery was told initially that it would be 2 hours. That turned into 4 hours and when the individual arrived they were unable to jump off the car. I was able to jump it off the next day when I got back into town within minutes.
Jun 30, 2025 -
Absolutely horrible experience. I’ve never had to use their towing service before—and after this, I never will again. The dispatcher’s customer service was downright awful. After suffering a blowout at 4:40 PM, I contacted my insurance, and this company was assigned to tow me less than a mile to a nearby tire shop. The dispatcher assured me someone would arrive in 30 minutes. That was a lie. Over an hour and a half later, I was still stranded. I called repeatedly, only to be met with excuses. First, I was told one of their trucks was down. Then I was told police vehicles were being prioritized over “regular” customers. So apparently, if you're not a cop, you don’t matter to them. This is completely unacceptable. They left me sitting there for hours over a simple tow, with zero urgency, zero communication, and zero accountability. Save yourself the headache—I wouldn’t recommend this company to my worst enemy.
Jun 19, 2025 -
The driver was super nice. Took care of me and my service dog Sailor. Mom was pleased. He was cute listening to his country songs
Jun 11, 2025 -
Zero stars if I could. Money hungry business. Kept getting the run around on ETA. Took 5 hours for them to tow my car. Rude dispatcher. I could go on and in but I'll save that for the owner of this business. Highly NOT recommended.
Jun 07, 2025 -
Our tow truck driver today was awesome ! I don’t remember his name but he said that was his last day there today, he was super helpful and friendly. And the dispatch lady on the phone was kind and helpful too. Highly recommend.
Jun 03, 2025 -
It's a shame I cannot just give them 0 stars. They were initially scheduled to pick my car up at 12:11am. It is not 4:43 am and my car has yet to be picked up let alone delivered. Keep getting the run around when I contact aaa to ask what is going on. They tell aaa that I'm gonna have my car picked up in less than a half hour each time. I wouldn't be using them if it weren't through aaa. Years ago I had a situation with this company in which my car was impounded and I went to retrieve it 2 hours later and was told I'd have to pay 700 to get it out. I decided to pay the 700 begrudgingly but my bill of sale was in my glove compartment. They sent an employee to go find it for me (wouldn't let me accompany him) he comes back and says it's not in the glove compartment. Several days later I had the sheriff accompany me to get my belongings out of my car because I could no longer afford the 2000 the bill had gone up to. Look in the glove compartment and there it was. My bill of sale. The owner is a crook. Do yourself a favor and call a different company
May 19, 2025 -
My car broke down on the way to get my daughter from school. I called Classic, and Marley answered the phone. She was so incredibly helpful from the time she picked up. I locked my car and took the key, but Marley called back to check and see if we got home and did all she could to get my car back to me.
May 05, 2025 -
I needed a simple jumpstart after a concert at the BJCC. Classic towing was only 15 minutes away (you can check Google maps) and it took them OVER AN HOUR to send anyone out to us. Make that make sense?? The woman on the phone was extremely rude and unhelpful. She hung up on me when I asked for an explanation. Terrible company. Terrible service.
May 04, 2025 -
Debbie was a lifesaver! She came out to unlock my car after I accidentally locked the keys in it. She was kind and encouraging, while she provided fast lockout service. I definitely recommend Classic Towing & Recovery for all of your roadside services. Thank you!
Apr 27, 2025 -
Called them at 12 in the afternoon today && it’s currently 5:00 pm. I’ve been waiting on them for so long. They have been telling me every time I call that they are 30 mins away but yet I’ve been sitting here stranded for almost 5 hours. I personally WILL NOT be using them again. Y’all should disband your company if yall don’t want to work SIMPLE !!!! Mind you it’s 85 degrees outside right now. && I’m ONLY 20 mins away from where their address is. Why does it take MULTIPLE HOURS to come to Ross Bridge in Hoover && they are in hueytown. Apparently they tell you it’ll only be a 30 min wait but it take HOURSSSS for them to even come, if they even come. WORST TOWING COMPANY EVER DO NOT USE !!!
Apr 17, 2025 -
If I could give it zero stars I def would but it’s okay because the drivers are awesome. Dispatch is bullshit at its finest. They lie to you and on you and have the nastiest attitudes I have ever encountered. I told my insurance company to never dispatch them to me again. Took 5 hrs for them to send the tow truck to my house after and eta of 1 hr.
Apr 02, 2025 -
Burt come today and picked up my truck very professional service I highly recommend them for any of your towing or recovery needs!
Mar 19, 2025 -
Lisa is great She pulled up in 15 minutes. The exact time frame that they told me she also had a great spirit about herself. She also deliver my car, perfect. I love they service, and I appreciate her so much thanks ago i would definitely be recommending her to everyone
Mar 13, 2025 -
Lisa was awesome. She was very nice had my car up and ready to go in no time. She put on great music and has great conversation.
Mar 13, 2025 -
My tower was Lisa she was Awsome! very sweet to me! She was able to get my car towed in No time at all!
Mar 12, 2025 -
Bert and Stephanie took great care of me and my vehicle. They came faster than anticipated and were amazing. Ask for them!!
Mar 11, 2025 -
Bert and Marlee where wonderful they were fast friendly and reliable.was in a bad area with my kids and they were quick to answer my call. Thank y'all so much for the fastest tow service. Will definitely be recommending and reusing these wonderful people
Mar 07, 2025 -
Marlee and Lisa were a phenomenal help during some vehicle issues while we are a couple of hours away from home for my wife's cancer treatment. They were expedient, helpful, compassionate, and incredibly knowledgeable. We will, without a doubt, be utilizing their services in the future if needed. Thank you again, ladies for all that you did for us!
Mar 01, 2025 -
Even with all the obstacles that prevented the service, it was handled with upmost swiftness and professionalism that I have seen from any company! Ever! The staff kept me up to date with any changes and delays. The driver was helpful, knowledgeable and gave great insight about the course of action to help with my mechanical issues. This is the best place to assist in your mechanical needs! IF I EVER NEEDED THIS SERVICE AGAIN (fingers crossed that I don’t) I WOULD CALL THEM FIRST AND ASK FOR BERT!
Mar 01, 2025 -
Mr. Velasquez was soooo helpful! Car not working on a busy Friday afternoon would have been a nightmare but he made things as good as they could have been. Super responsive, professional and affordable. So glad to have found them!
Mar 01, 2025 -
Very friendly and knowledgeable! Lisa and Misty both were super helpful in getting tow complete and getting my car home
Feb 25, 2025 -
I had the best experience with Classic Towing. Highly recommend. Lisa was prompt and informative every step of the way. I was broke down and had my toddler with me. Although I was having a very bad day it felt good to have such a pleasant encounter. Great customer service
Feb 25, 2025 -
Lisa did a great job towing my Jeep across town today. She arrived when I expected her to, and she got it to my mechanic without a scratch! If you find yourself needing a tow, you won’t go wrong by hiring Classic Towing & Recovery.
Feb 15, 2025 -
Mr. Brian was AMAZING!!! He was really kind, and made sure to keep me informed on everything!! He handled everything like an absolute PRO, to include his customer service skills and his knowledge of the use of the machinery used to handle my truck, which I love dearly, lol! The most important thing for me however, was that he made me feel safe! I was sitting on the shoulder of a major interstate, in the middle of the night, and he pulled up with a smile on his face and in such pleasant spirits! He even shared some wonderful words of wisdom, on my trip home. Things he had no idea I needed to hear, but were right on time! Thank you Mr. Brian!! It was awesome to meet you sir!! Keep up the amazing job!
Feb 10, 2025 -
Lisa is absolutely AMAZING!!! Her problem solving skills and amazing personality are second to none. She made what was already a terrible and stressful day so much better with her pleasant attitude and kindness. The world could definitely use a lot more Lisa’s. Thank you so much for being so thorough and genuinely nice!
Feb 06, 2025 -
Lisa is amazing! She came right on time and was so nice. She also explained how things work so I know in the future. I would call and ask for her every time!!! Love her!
Feb 05, 2025 -
Initially the kid that loaded my bike and gave me a ride was great. The folks were tired but courteous considering it was late. Then I get pictures on how it arrived at the cycle shop. $500+ tow. Going to need my money back. Would have emailed but it isnt an option.
Jan 28, 2023
Nearest Junkyards to Classic Towing and Recovery, LLC
Want to sell your car?
We will buy your car in any condition:
- Blown Engine
- Burned
- Damaged
- Flooded
- Non Running
- Old
- Salvage
- Scrap
- Totaled
- Used
- Wrecked
We serve the below locations in this area
- Adamsville
- Bessemer
- Birmingham
- Brighton
- Center Point
- Fairfield
- Grayson Valley
- Homewood
- Hoover
- Pinson
- Pleasant Grove
- Trafford
- Trussville
- McCalla
- Anniston
- Jacksonville
- Oxford
- Pelham Heights
- Enterprise
- Repton
- Andalusia
- Cullman
- Daleville
- Newton
- Ozark
- Salem
- Collinsville
- Dawson
- Gadsden
- Dothan
- Auburn
- Opelika
- Montgomery
- Hope Hull
- Grady
- Phenix City
- Lincoln
- Sumiton