I had an axle put in to a 2017 Ford escape Vance busted the housing ony transmission and put jb weld on it never told me he did it now a month later it's cost me 600.00 for him leaving bolts loose that tore up other things and I have to replace my transmission he denied busting it but I bought car new with 28 miles on it had never been worked on anywhere else
Im not from AL, I was calling to help my husband find a service to help with a blown tire out in AL we’re from GA it’s kind of an emergency & I didn’t get a chance to explain myself and the guy i spoke to HUNG UP. HOW RUDE!
Called this morning about 2 used tires the women on the phone was kind and helpful. I called around town and no one else even had any used tires that would fit my car so i pulled up at Johnson's and was greeted by 2 very helpful men. Who assured me my tires were not as bad as i had been told and one of them just had a nail which was plugged at no cost to me. So five stars for not taking advantage of a women and actually saving me some much needed cash!!! Would go again and suggest to others.
We were stranded at the Guy Hunt rest area on 12-3-18 with a car that would not start. We had tried twice to jump start it but were unsuccessful. The lady working at the rest area put us in touch with Johnson's Auto Tire and Tow. When he got there he used a portable battery jump starter and fixed the problem within a few minutes. He then refused to take any money from us. We just want to say thank you for your help and kindness. It was greatly appreciated.
I have worked with the owner for years and was usually satisfied but the last two times I had to wait a month for one job and three weeks for another. After I expressed that I was still willing to have it repaired but could not wait three more weeks, he called me the next day and told me to come get my car. Sad to say but this place is no longer reliable. A good guy at heart but not dependable to repair in a timely manner.
Very unprofessional hillbilly's. Would not let me finish my sentence before telling me I didn't give them enough information, and was talking bad about me not knowing what I was talking about before even hanging the phone up. I called other companies to compare prices and none of them had any problem giving me a price or understanding my question. Definitely will not take my business here.
