We cannot say enough good things about Kevin Goodyear Towing and driver Jason Varnam.
Our 40-foot, 40,000-pound motorhome broke down on Interstate 10 in early February 2026, leaving us in a very dangerous roadside position. Jason spent several hours working carefully and patiently to get us safely off the highway and transported to a repair facility.
His knowledge of towing large, heavy vehicles was extremely impressive, and he approached the situation with professionalism, precision, and calm confidence. He worked tirelessly to make sure everything was done exactly right and stayed with the job until after 2:00 a.m. — and still had a two-hour drive home afterward.
What truly stood out was Jason’s dedication and attitude. The entire time he was helping us, he remained positive, focused, and reassuring. We later discovered it was actually his 51st birthday, and he still chose to spend the night helping strangers in a difficult situation.
That level of commitment and service is rare these days.
Thank you, Jason, for going above and beyond to keep us safe. And thank you to Kevin Goodyear Towing for having professionals like Jason on your team. We are incredibly grateful.
You guys told him that EPD ordered the tows, that was false, then told him Community HOA ordered the tows, that was false, refused to give him documentation so that he COULD dispute the tows with whoever ordered them, but you refuse instead. Then you tell the public that you never said that EPD authorized the tows when there is a video going around that says otherwise? My cousin just wanted his business back, and you sold it. And where is his stuff at that was inside his cars? He had thousands of dollars worth of his stuff in there. Because you never gave him correct info, he had to go to court against the only people he could, which was you, and on top of that your storage fees kept going up. If he knew that Prestige ordered the tows from the beginning he could have done something else instead of suing you, but for whatever reason you were not honest with him. All you had to give him was an invoice that stated who ordered the tows the day he went in. Kevin Goodyear Towing is NOT an honest company and will do anything to conceal wrongdoing, dont let them fool you, and for anyone who wants to see the video go to "closed permanently Rags 2 Riches Cleaning Service" on facebook. I suggest you avoid goodyear towing if you value accountability honesty or integrity. Tj told me not to post stuff but im sorry its wrong and its hard to watch a family member suffer. And by the way all of the stuff he had that was in the vehicle is no where to be found and they are refusing to tell him where it is at- Anissa J.
Broke down in Panama City. Timothy with Eastern Diesel came out hooked up to my truck and enclosed trailer with zero problems. Very polite and has the cleanest tow truck I’ve ever been in
Horrible service someone kept calling me and saying i had a wench out and they were there and if i cancelles now id still be charged but i cancelled at around 6 am this is at 8 06 then i tryed calling back and the lady said it was cancelled noone called me and that it showed canceled noone got the tow this better not charge me if it does i will have to take serious action be very careful if u cancel to make sure it got cancel
Just called, used this business in past multiple times, needed 2 vehicles towed from residence to residence, said it was too expensive without giving a price, and said they couldn't haul because one didn't have tires, which i said I'd put tires on it and still said no, and the the other had no transmission, still said no. Which is odd because they just hauled a bunch of stuff to scrap out of front yard of their business to scrap, which get this had NO TIRES, mangled up vehicles. Asked them for reason for not towing, she said tires, even tho I told her I can put tires on the truck
Okay, I'm an idiot! I got my car stuck on a curb that I thought was a white line??? Called AAA and they sent Roger from Kevin Goodyear. How to get the car off its perch was a conundrum! But Roger figured it out in no time and sent me on my way. Jennifer in the office was kind and helpful as well. They did a great job.
I was involved in an automobile accident on 167 last year. Goodyear came and picked up my car and took it to their Enterprise yard. I forgot the exact situation, but I couldn't get in to my car at one point as they said I needed to call or come at another time. Just a small bit of inconvenience. All in all, it seems like a great towing company. I see their tow trucks all around Enterprise.
Be careful using them. This is directly from the CFO Brad … if you have a car with any after market attachments… they don’t cover them if damaged. I’m taking that means.. spoilers, rims etc eekkk
While we regret any inconvenience this may have caused, Goodyear Towing is not liable for any damage—cosmetic or mechanical—resulting from the unlocking procedure, especially when aftermarket components are involved. At this time, we will not be taking any further action regarding this matter.
David helped me out last night and was quick and efficient. He spoke highly of the owner of the company which shows this is a great company that cares for its employees. Me and David had great conversation after he towed my vehicle. David clearly enjoys working for the company and the owner. I hope to not need it again, but for sure if I need their services, I’ll be using Goodyear towing.
The dispatcher worked hard with us to work out a snafu with our insurance company. And then Matthew was out there as quickly as he could get there and was so courteous and friendly. He towed us a long way and I know he was tired but he stayed cheerful and positive and went out of his way to make sure we were taken care of.
The mechanic James that helped me tonight was fast and efficient! He explained everything down to what he was doing and the reason for the problem. He did not complain and was completely understanding in this cold weather! Thank you James!!!
I am so happy that James pulled up today. He was respectful and professional and started my car for me within 20 minutes. He cared enough to explain to me about what was going on and I applaud him for his service. Goodyear you guys made a good choice with him.
Couldn’t be happier with the speed, quality, cost, and professionalism of the service Kevin provided. Night before Thanksgiving and my friend decided to back over the fire hydrant and get his car stuck, Kevin rolled out the big rig to lift it off and was able to do so without any damage to car or hydrant. Would recommend their services to anyone needing a tow, lift, lockout, or roadside assistance.
Quick response time, very friendly service and affordable. 10 out of 10 from me and my husband. We will definitely call them for all of our towing needs and will recommend them to everyone we know. Thanks guys for your hard work and dedication. Mathew Davis was so friendly and he is a true reflection of a hard worker with great working skills. Goodyear is blessed to have you brother.
I have used them two times now and both times I've had to wait 2.5-3 hours for a tow. There are no calls or updates on when they will reach you. I called at 1:30pm and when the driver finally got to me, he said he didnt get the call until after 4pm. I will not use again!Would not recommend!!!
We required their services this memorial weekend while traveling from Iowa to Florida. Josh M was prompt, courteous, took great care that my vehicle was handled properly and even stayed and waited with us while we waited for our ride to our ultimate destination. I'm sure all of their staff are great, but if I ever need to call them again I'll be asking for Josh M to assist me. Thanks Josh, your employer's business is better because you are a part of it.
2 days in a row I had to use Kevin Goodyear towing. Both days the drivers were very professional very courteous arrived in a reasonable amount of time. I will use this wrecker service again if I have a need and recommend them to all my friends and family.
My technician was extremely helpful! I highly recommended there service to anyone. SHE was very knowledgeable and gentle with my vehicle thanks again for your services! 5* thanks for the tow.i forgot to take pictures hope this helps. Best prices in area. Plus they are fast to get to you! especially when your in the middle of know where! Thanks Kevin GoodYear am sure we will do business again.
Tow driver seemed to be polite at first until Airbag broke while hooked up to his truck while lowering vehicle i showed him the damage immediately, He became belligerent totally rude and unprofessional, he disconnected my driveshaft and said he didn’t have to put it back in and that if my driveshaft falls out don’t blame him so when I made it to a shop 3 bolts were loose that you can turn it with your hand, thx for rude service experience if you had a bad day should stay home don’t take it out on your customer… -0 star service
I was horribly stuck in a ditch and other companies could not help. I was recommended to Kevin Goodyear Towing and was truely awe struck. The technician was professional, kind, and amazingly talented. He maneuvered my car without a scratch!!! Other companies maybe cheaper but they do NOT offer the quality of service. Ask for Christian from Enterprise, he is worth the wait if you want amazing talent without scratches or dings to your vehicle!
Excellent service. Always very friendly and helpful. We own Donley's Auto Repairs and we ourselves use them frequently and refer all our customers to them. Very reasonable prices.
I meant to post this earlier but have not had the time. My family and I visited the mountains in Georgia the week after Christmas. Due to a death in the family, we drove two vehicles because some of us would have to return earlier than others. I left my vehicle with my daughter and her family while my nephew and his family began our trip home. Long story short, the transmission went out in my vehicle 5 hours from home. After going back and forth about what to do, I decided the best course of action was to bring the vehicle back to Enterprise, AL. My experience with Goodyear Towing was phenomenal! When I called them, they quickly arranged for someone to go get my vehicle. A big shout out to them for ensuring my vehicle and family safely arrived home. I can't remember the driver's name, but he was awesome also! Thanks again for helping us out. Not sure what we would have done without you.
Christian was amazing. He was on time, professional, and very helpful in getting my rental car to the appropriate location. He also made sure that as a customer I was taken care of with no worries and made it back to Montgomery, Alabama safely. I highly recommend utilizing this company for your towing services/needs. Give Christian a raise!
I got a car stuck trying to drive up an embankment from under the overpass at 167 and the Choctawhatchee river. It was a pretty steep embankment with mostly loose rocks and gravel. I had actually been up and down this exact spot in a Kia earlier in the day. Trying it again at night was not my greatest idea ever. Needless to say I got the little Nissan stuck and had the call Kevin Goodyear to come and save the (day? Night?), which they did in a relatively quick fashion. We were unstuck with all for tires back on the ground within 45 minutes of calling the dispatcher. Super friendly service. I would definitely recommend them and would call again if the need ever arises.
Needed an alternator on my RV. Called the office in Dothan AL and they sent Dustin out a few hours later. Diagnosed and had the problem fixed so I could get on the road that next day. Absolutely the BEST customer care from beginning to end. Thank you.
Wouldn't let me put less than 1 star. .. the company is very shady my motorcycle was towed and magically broke the right handle bar and apparently thing go missing over night toke my ram mount off my bike and they dont know what happen asked to talk to owner several time been 2 day no word had to wait a whole day to hear from them i ended up having to contact then after mike told ne kevin would call me after looking at damage and 2 days in and still no word for kevin
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