We were side swiped coming back from Atlanta in the van. Ledbetter’s are very friendly, they explained the game plan and kept us updated on the process. They definitely go above and beyond. They brought the van to us and it was nice and clean inside and out when we got it back. Highly recommend them!!!!
This place was recommened and I was not impressed. They promised to call with an est on truck door and I had to call them twice over a week later . They finally got hinges on door replaced. We had asked for an estimate on tailgate latch and to paint truck, we again asked twice and they never addressed those two things. Nice enough people but Customer Service skills are highly lacking.
I locked my keys in my car and tried calling my insurance company to use my overly priced insurance benefit. I was informed there was a 2-3 hour wait for the wrecker to get there. So I called Ledbetter's and even though there was still a little bit of a wait, it wasn't as long of a wait as the one for the wrecker! Thanks for the service!
Absolutely gem of a buisness in Bucyrus. They fixed my car from a deer accident quickly,and it looks factory original. They are very nice and customer friendly. Highly recommend for body repairs or insurance repairs if applicable.
Mason and his crew do excellent work. We have used him for several repairs and we have had zero issues with them. I highly highly recommend them for any repairs you need.
They always do a phenomenal job very detail oriented— I haven’t seen my car this clean in forever even getting it detailed they don’t do this good a job!— amazing customer service and get it done in a reasonable time frame!
Mason Ledbetter has had my keys for over 30 hrs.I have gotten the run around about when my car would be picked up. First Mason said he went to the wrong place but he had a number to reach out and choose not to. The next 24 hrs I guess my vehicle just wasn't as important as the "other cars he needed to pick-up " Even though the wrecker and rollback have not moved since I dropped my keys off! I will never recommend Ledbetters to anyone ever. What a nightmare. My vehicle would be back on the road had it not been for Ledbetters, causing me to miss out on work and inturn money.
Painted my hood and trunk for my 2002 Sebring, found unseen hail damage and repaired at no additional charge. Also installed seat covers that I bought on Amazon,. that look really good.
Detailed the interior and buffed the entire exterior at no extra charge. They did a great job on the paint and really pampered my car like it was their own. Thanks, Mason!
Ledbetter's did an awesome job on my car. Mason was great to work with. They helped me with a loner car when I needed it the most. Thanks for being professional and caring. Two qualities you don't see together anymore.
Been going here since 2008. Purchased a lot of tires here before they stopped selling them and they are very quick about getting tires on vehicles within 30 minutes. Also when I got hail damage back in 2017 when my 2015 Dodge Journey when damaged by the tornado, they fixed the dents of my my old car and replaced the hood within 2 days when they had extra help. Chris Ledbetter, Ms Jeffers, Clint Alewine, Chad Morgan, Jesse Thompson, Roy Thompson, and Cody Buttram are very nice and professional.
These guys are fantastic. They have worked on all of my vehicles and I've never had a problem. They coordinate with insurance as well. They can make your car look brand new.
