This rating is based on customer reviews, inventory size, pricing, and service quality
Onsite Auto Repair & Towing LLC Roadside assistance in Centreville, AL scores 93/100. Reviews trend highly positive: fast, professional roadside help, friendly staff, and quick turnarounds on tows, tire swaps, and repairs. Many note fair pricing, but there’s a serious gripe about a high fee despite a sub-48-hour hold, and one comment about a backyard feel and an initially rude call later offset by helpful service. Wait times are short; customer care is praised. Little is said about inventory variety, yard organization, or parts availability—this looks service-first, so expectations there remain unclear.
Had a blowout on one of my equipment trailers. It was a 225/75/R15 I called around. No one else had it called them. They asked me to wait on hold. A few minutes came back. Said they had it. They were there in 15/20 minutes took them about 10 minutes to change my tire. They were prompt very friendly. I would recommend. Five star all the way.
Highly recommend.
Great customer service and very professional
If you need towing, tire change, fuel service delivery, or mechanic assistance Onsite is the best option for all your needs.
Highly recommend!!!
I was camping in the forest west of town when the jeep decided to go for a roll. A tree stopped it progress about 50 yards later.
Messed up from the fuel pump forward. On site towed it to their shop and had me rolling a day later. These guys are my new favorite mechanic nation wide. I'll be back in the fall for some much needed maintenance.
They were very professional, courteous, and reasonably priced. Mr. Castro's daughter was also very friendly and courteous. She is the lady in charge and who I saw when picking up my vehicle. She and their staff treat you with utmost respect. They get a perfect 10 from me!
It's some guys back yard. The guy who answered the phone was rude and not forthcoming with information. The girl who answered the phone later was much more helpful.
Find it sad that I born and raised here in this country and served in your military ,and these people along with select few police officers pretty much charge and do what they want to people. Charged me 400.00 and didn't even have my vehicle 48 hours !!!
EXCELLENT SERVICE! Delivered my vehicle from Centreville to Montgomery ...Friendly and very eager to help me and my family when we really needed it! I can't thank them enough! I highly recommend this business!
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