I am very thankful for these guys! My Econoline Cargo Van broke down in Spanish Fort after hours and these guys came quick! Charged me a fair affordable price with absolute professionalism. Thank you so much.
Highly recommend Elite towing for all your towing needs.Rhonda was extremely friendly and answered all my questions and concerns when I called.Justin the driver went above and beyond to position my truck where I needed it in my driveway.Fast,Friendly and Fairly priced :)
My call for assistance was answered promptly. Within ten minutes Tyler was on scene and loading up my vehicle. He took extra care and went to great length to put my car into my shop which made it a lot easier to commence repair. Truly 5 star service. I highly recommend Tyler, a true professional.
I'd give them six stars if I could.
Absolutely top notch service. They arrived quick to move my truck. They charged a lower fee for a Saturday tow than the other four companies. Mike is a great dude and very helpful. A+
Elite towing is the best !! Showed up at my location in no time at all !
Price was very reasonable !
Tyler was very professional and polite he took care of everything perfectly !
If I ever need another tow Elite Towing will be the only company I call ! Thank you,
Marleen Montgomery
I was just passing through Elberta on the way from Foley and there was an accident on 98 that backed up traffic for miles. Looked like it was recent, both cars totaled, and the ambulance may have already come and gone, I'm not sure. Came back down the same road about an hour later from the opposite direction and traffic was still heavy from the same accident, only there was one tow truck on the scene, struggling with one of the vehicles. I'll save the integrity of the other company because it's almost embarrassing, but I'm sure they are nearby. We sat there for about five minutes, then a guy from Elite Towing pulled up to the other vehicle. When I tell you this man quickly hopped out his truck and quickly began to chain that vehicle, quickly threw the car's debri either into the car or onto his truck, and every move he made was just speedy and purposeful, I was just amazed! It was almost like watching a race between the two tow trucks, and he was in it to win it! I witnessed him tackle that job in less than five minutes, and he was gone. He was done before the other tow truck got done, and she was there way before he was. He wasn't even there to help me personally, but I was just so impressed that I had to leave this review, which I don't do much of. I wish I knew his name so that he could be personally commended on his amazing work, but hopefully his management team sees this and knows who did that job out there, and gives him a raise or paid vacation or something meaningful that shows that the constant execution of his work does not go unnoticed because he very well deserves it! Excellent work!
Unfortunately, I required towing services, but this business was exceptional to deal with; they were prompt, efficient, and the process was seamless. I highly recommend utilizing their services if necessary.
We broke down coincidently right in the parking lot nearby, and the guy who was there came out and helped us. He changed the tire and put the spare on and gave us a bunch of advice on quite a few things we wanted to fix in the future on our cars. He didn't have to help or even answer all my dumb questions 🤣 but he did. Was a great guy. I think his name was Mike it says it on the card. Definitely come here and call them for your needs. They go above and beyond and are great folks. It took like 5 minutes to do.
Part 2:
I was at work and my keys were missing. I knew I had them in my apron, but I couldn't find them anywhere. I got worried and thought MAYBE they were in my car. They came and opened my car and they weren't there either. I was devastated because a new key would cost 225 for someone to come out and program for me. Turns out a coworker accidently took my apron with my keys home. A day or so later, Elite called me back and refunded 75% of the charge because of the situation. 💚 My birthday is on the 10th so I appreciate it because it gives me a little money back to spend on a dinner out.
I've now had TWO good experiences. If you are going to go somewhere call them they're good people.
If it were possible I would give ELITE TOWING a 10! rhonda was so nice and kind to me, as a Senior explaining just how my truck would be towed, also Mike was such a whiz picking, up my truck and Transporting it, to my place, into a very tight space, I was amazed! PLUS they were so Reasonable Priced, Also I had my receipt txted immediately to me, no problems , so I could see , it had been received, just so professional in every way,,
They Genuinely seemed to care about their Customers, which is getting hard to find these days,, I asked Rhonda to please send me some of her cmpy cards to give out, I would highly Recommend them to Everyone!
Hands down the best towing experience I’ve ever had. My U-Haul got stuck in some mud about half tire deep during a rain storm and it about ruined the move. I called Elite and within 20-30 minutes Mike was out to me and getting me on my way.
The woman who took my call was kind and professional. Mike was knowledgeable, kind, and upmost professional.
Absolutely would recommend for your towing needs.
Needed towing service yesterday on interstate 10. Called Elite Towing and Rhonda, dispatcher, was very friendly and professional. Within 25 min, Justin, came with his flatbed and took myself and my vehicle to requested location. Next day, we scheduled a pickup to the dealership to address the issue. Overall fantastic service. Thanks Rhonda and Justin!
Great Rates, Fast, Reliable, Compassionate service from the dispatcher to the tow truck driver. They even helped me locate a new rim for my car after my tire blew out. I cannot thank them enough! Would definitely recommend them to anyone in Baldwin County.
Saturday night 600 pm out of town and truck died in middle of road. Called mike he came and took me my wife home, took truck to rep a ir shop. Awesome service thanks much!
I had a very difficult project to transfer from one trailer to another a very large commercial HVAC 10-15 Tonnage roof top unit, with a weight of at least 1,800lbs. After getting zero follow-up from a local towing company that had informed me they would need "manager approval (he never contacted me after two days waiting)," I called the adjacent city Elite Towing to explain and make an appointment for next day. Unbeknownst to me, I was actually dealing with the Elite owner from the first call. The professionalism, knowledge and follow-up was outstanding. The owner actually showed up to the job site early the next day with a roll-back tow truck. The large unit would not fit through the rear ramp trailer opening, and the very experienced owner figured out a method to side load. I was extremely impressed with his skill and knowledge. I would highly recommend Elite and I will be using them again. The highest rating here, 5-star, is too low.
My tire fell apart a mile off beach express at 11pm last night. Dispatch immediately answered my call and had a driver to me in 15 minutes. Quickest response and wait time I’ve ever had in Baldwin County. Choose this place if you can.
This is twice in one month I have been sent to elite Towing service in Summerdale Al. You would think I was Donald Trump or some Biggie. I have a fairly new battery but it has been dead twice inside one month! These people @ Elite TWICE now have come to my rescue ... Mike.. the owner ( It's Christmas Eve folks.). came and started my car! Said I might have a dead cell in battery! What a gentleman! CUDOS TO ELITE! Made my Christmas Merry
No need to look any farther.this company is the best and much more reasonable than the rest.I want to say thanks to everyone at Elite towing keep doing what your doing
I can’t say enough good things about this company. My truck decided it wanted to quit working and so I needed a tow back home. After a quick search I found Elite Towing and gave them a call. I am glad I did because I don’t think I would have found a nicer group of folks. Justin was the driver that came and got my vehicle and was nothing but professional during our interaction. If you ever need a tow company please do yourself a favor and call them. You will not regret it.
Absolutely the kindest people I could have been referred to by State Farm ,Doug Taylor for towing services. Not only because they responded quickly to tow my car, I was afraid I was not having any luck on how I was going to get home because I am handicap and can't get in their truck, Michael, who I assume is the owner, came and picked me up in a car and took me home, I am grateful for his kindness and their professional job, well done!
Great service and was there within 15 mins! I love the flat rate compared to all the “hourly” rates I was getting.
I have a difficult classic truck and they towed it without issues!
Justin was knowledgeable, courteous, professional. And he kept me informed of his arrival to my location. I was also relieved on how fast he was to get to us. Highly recommend.
Mike went above and beyond to help us in our time of need. I thought I needed just a jump start, but ended up needing a new alternator. He stayed with us until we were able to find what we needed. He didn’t have to do stay with us, but he did. Thank you, Mike!
I got locked out of car the other night and Michael was fast and extremely polite. I would definitely recommend them to anyone. If I need to have a tow truck again I will definitely itely use ELITE TOWING!!!!
Elite towing company is very good. The Gentleman came to my house to tow me to Toyota. He jump started my car and said he thought It was just a bad battery, followed me to auto zone and they checked my battery and alternator. Elite installed my battery and made sure my car started several times. He could have easily towed me and charged me more money, but he was being helpful and only was charged $75 instead $130. I will definitely call again if I need assistance. Thank you Elite Towing, and Thank you to the very nice Young man who helped this single mom out.. Happy Thanksgiving
