Needed a new spare rim. Was quoted 700.00 plus a new tire. Counselman sold me a very lightly used wheel and tire for 75 Bucks, had the part in stock and available in a few minutes. Highly recommend you check them out if you need parts on a budget
Super nice help locating a discontinued rear window for a 2001 Yukon XL. Had it ready for me by the time I got there, and they loaded in my car. Excellent experience.
I cannot recommend them enough. Dennis has been helping us locate doors for our son's truck. He has actually rejected two sets of doors delivered to them because he didn't approve the quality of the doors from minor rust to filler. He has really looked out for us. It's nice to know that integrity still has a place in business.
These folks were amazing!! My husband called and asked them for the price on a part for my vehicle and then the very next day i was able to go and pick it up no problem! They were extremely knowledgeable. I'm a female, and the way we are treated when it comes to an automotive situation, we are treated as if we are dense or unintelligent. And more often than not it's used as a chance to get the upper hand, be it that either they charge more than necessary or what have you. That wasn't the case here! The price was extremely reasonable as well, and MUCH MUCH less than I was expecting to have to pay for the part. If/when I'm ever in the need for any parts for any of my vehicles in the future, I will be sure to call Counselman again 1st!! Thanks again folks!! Great job!!
They are OK, but they are not very friendly and a lot of times they end up rush to get off the phone before you can even finish asking all of your questions so I don’t like that. It used to be good before they changed their name
Went to get a drive shaft for my daughter and ended up spending more because they had great prices and service. Definitely use them for all my salvaged parts needs
Purchased a fender from this location a couple weeks ago. Representative was able to quoted me the fender and shipping fees + tax. Price was agreed and paid for same day. A day later the I got a called and was told the transaction will have to be cancelled because the shipping was going to cost an extra $110 from the agreed price. Since I really needed this item I had no other choice but to buy it. After receiving the item, the box was measured and quoted with the same shipper an it did not cost no where near what I was charged. I also noticed you are a eBay seller and shipping fender should be accurate to begin with. Overall I am rating you a 3 star for the quality of the part and shipping time. Would of given you a 5 star if I didn't get jacked on the transaction.
If you don’t need a body panel, a motor something expensive this place is a waste of your time and the guy here that works up front very short and unpleasant wouldn’t recommend
Professional and polite staff which is hard to find in scrapyards. Offered a fair price for my Nissan Titan. Was in and out in 10 minutes. Would definitely visit again if the need arises.
Integrity and premium customer service is what you can expect from this company, especially if you are dealing with Butch. He and Joe at the Panama City shop are the best. After a repair gone wrong with another company, Butch stepped in. He worked tirelessly and stayed in touch with updates through the entire proces. Seriously, these guys are the best.
Had a estimate written up for me today .I'm very grateful to have an honest mechanic and body work person in my corner.I highly recommend this place of business. Jason R .Haas
Just would like to tell your customers who can't make it to your yard, that your parts are for sale on eBay. I wish your staff know that to tell people instead of wasting time on phone getting the run around.
By the way it would help to update your Address on Car-Parts.com; it shows that you guys are located in Midway, Florida.
Grade A customer service. All the guys up here are great. I was stranded out of town with a blown tire on a vehicle I was towing and these guys got me going again. Mr. Butch, and Mr. Joe hung around with me after hours to make sure I got back on the road when I know they were ready to head home for the day. Super appreciative of them, and I can tell they really do care about their customers. This is the type of company where you leave and say, “Gosh, I sure do wish everyone was like them..”
Thanks again guys, especially Butch & Joe. You guys are the best!
Cameron
Valdosta, Ga
Always had a great experience here finding quality parts for all my vehicles. And the fact that most parts come with a warranty is a plus. Better prices than most wholesale online dealers.
I had been looking for a long time for a tailgate for my dad's truck. Every place I found one was very expensive. Counselman went out of there way to not only get me one but also about 45 percent cheaper. Thank you Counselman Automotive Recycling. Thank You
They are good in everything customer service
,parts , salesman, warranty
I want to thank you all especially BUTCH
I recommend counselman
Sama Auto Sales
ABSOLUTELY the only place to get quality used parts,,the people were extremely knowledgeable and courteous. The manager,Butch Harvell understood I was in a hurry to get back out of town and had to leave on Saturday and not only found me a rear end for my truck, but immediately pulled it and had it ready for me by the time I got there,,in and out in 15 min. AMAZING..thank you councilman of Spanish Fort.
I called and was assured that my part was in stock
AND ready for pickup
So when I arrived at 4:53 to buy it,
I was told me come back tomorrow ?
Really ?
I needed it tonight !
This just lost you the sale and your word
Ok place, sorta expensive though for used parts. Gotta make sure that you have the right part before you leave. They are human and subject to make mistakes, great atmosphere though and great employees that will help in any way possible.
Quite proud of their parts, read the find print on their "lifetime warranty", not really lifetime anything. But I will say they have most any hard to find item available. If not on site they have one at another site and can get it quickly.
I only gave them a 1-star rating because I can't give them zero stars.
I have been in the automotive business for decades, and you're completely wasting your time even calling these idiots. If you're looking for salvaged auto parts, don't look here - they don't sell them.
This is a fantastic facility that is very well organized and managed. The hardworking staff treats every customer with value and strives to provide the best customer service possible. Great company and great workers!
Oct 16, 2015
Nearest Junkyards to Counselman Automotive Recycling, LLC - Spanish Fort
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